How To Fix /IWBEP/GWS011 - Product with key '&1' does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: /IWBEP/GWS -

• Message number: 011

• Message text: Product with key '&1' does not exist

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /IWBEP/GWS011 - Product with key '&1' does not exist ?

  The SAP error message /IWBEP/GWS011 Product with key '&1' does not exist typically occurs in the context of SAP Gateway services, particularly when dealing with OData services. This error indicates that the system is unable to find a product with the specified key in the backend system.
  Causes:
  
  Non-Existent Product: The product key provided in the request does not correspond to any existing product in the database.
  Incorrect Key Format: The key might be incorrectly formatted or not properly encoded in the request.
  Authorization Issues: The user may not have the necessary authorizations to access the product data.
  Data Synchronization Issues: If the product data is supposed to be synchronized from another system, there may be issues with the data transfer.
  Service Configuration: The OData service may not be correctly configured to access the product data.
  
  Solutions:
  
  Verify Product Key: Check the product key being used in the request. Ensure that it is correct and corresponds to an existing product in the system.
  Check Product Existence: Use transaction codes like MM03 (Display Material) or SE16N (Data Browser) to verify that the product exists in the database.
  Review OData Service: Ensure that the OData service is correctly configured and that it is set up to access the relevant product data.
  Check Authorizations: Ensure that the user making the request has the necessary authorizations to access the product data.
  Debugging: If you have access to the backend, you can debug the OData service to see how the request is being processed and where it might be failing.
  Data Synchronization: If the product data is supposed to be synchronized from another system, check the synchronization process to ensure that it is functioning correctly.
  
  Related Information:
  
  OData Services: Understanding how OData services work in SAP can help in troubleshooting issues related to data retrieval.
  SAP Gateway: Familiarity with SAP Gateway and its configuration can provide insights into how services are set up and how they interact with backend data.
  Transaction Codes: Familiarize yourself with relevant transaction codes for checking product data and service configurations, such as SE80 (Object Navigator) for service definitions.
  
  If the issue persists after checking the above points, it may be beneficial to consult with your SAP Basis or development team for further investigation.