How To Fix /IWBEP/EPM_PRODUCT013 - Could not read details of Conversion Factor &1

SAP Error Message - Details

• Message type: E = Error

• Message class: /IWBEP/EPM_PRODUCT -

• Message number: 013

• Message text: Could not read details of Conversion Factor &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /IWBEP/EPM_PRODUCT013 - Could not read details of Conversion Factor &1 ?

  The SAP error message /IWBEP/EPM_PRODUCT013 indicates that the system could not read the details of the conversion factor for a specific product. This error typically arises in the context of SAP Gateway or OData services when there is an issue with the product data or its associated conversion factors.
  Causes:
  
  Missing Data: The conversion factor for the specified product may not be defined in the system.
  Data Inconsistency: There may be inconsistencies in the master data related to the product, such as missing or incorrect unit of measure (UoM) settings.
  Authorization Issues: The user may not have the necessary authorizations to access the product data or conversion factors.
  Configuration Issues: There may be configuration issues in the system that prevent the retrieval of conversion factors.
  Technical Issues: There could be underlying technical issues, such as problems with the database or the OData service itself.
  
  Solutions:
  
  
  Check Product Master Data:
  
  Verify that the product exists in the system and that all necessary data, including conversion factors, is correctly maintained.
  Use transaction codes like MM03 (Display Material) to check the product details.
  
  
  
  Review Unit of Measure Settings:
  
  Ensure that the unit of measure settings for the product are correctly defined. Check if the conversion factors are maintained for the relevant units of measure.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access the product and its related data. This can be checked with the help of your SAP security team.
  
  
  
  Check OData Service:
  
  If the error occurs while accessing an OData service, check the service configuration and ensure that it is correctly set up to read the product data.
  You can use transaction IWFND/MAINT_SERVICE to check the status of the OData service.
  
  
  
  Debugging:
  
  If you have access to the backend, consider debugging the OData service to identify where the error occurs. This may provide insights into the root cause.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP Support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as MM03, IWFND/MAINT_SERVICE, and SE80 for debugging.
  SAP Documentation: Review SAP documentation related to product master data and OData services for best practices and configuration guidelines.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify and resolve the issue related to the error message /IWBEP/EPM_PRODUCT013.