How To Fix /IWBEP/EPM_PRODUCT012 - Could not read details of Product &1

SAP Error Message - Details

• Message type: E = Error

• Message class: /IWBEP/EPM_PRODUCT -

• Message number: 012

• Message text: Could not read details of Product &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /IWBEP/EPM_PRODUCT012 - Could not read details of Product &1 ?

  The SAP error message /IWBEP/EPM_PRODUCT012 Could not read details of Product &1 typically occurs in the context of SAP Gateway or OData services when the system is unable to retrieve the details of a specified product. This can happen for various reasons, and here are some common causes, potential solutions, and related information:
  Causes:
  
  Product Not Found: The product ID specified in the request does not exist in the database.
  Authorization Issues: The user may not have the necessary authorizations to access the product details.
  Data Inconsistency: There may be inconsistencies in the product data, such as missing or corrupted entries.
  Service Configuration: The OData service may not be properly configured or activated.
  Backend Issues: There could be issues with the backend system (e.g., database connectivity problems).
  
  Solutions:
  
  Verify Product ID: Check if the product ID (&1) provided in the error message is correct and exists in the system.
  Check Authorizations: Ensure that the user has the necessary authorizations to access product details. This can be done by reviewing the user's roles and permissions.
  Data Consistency Check: Perform a consistency check on the product data in the backend system. This may involve checking for missing entries or running data validation reports.
  Service Activation: Ensure that the OData service is activated in the SAP Gateway. You can check this in the SAP Gateway Service Builder (transaction code /IWFND/MAINT_SERVICE).
  Debugging: If you have access, you can debug the OData service to identify where the failure occurs. This may provide more insight into the underlying issue.
  Check Backend Connectivity: Ensure that the backend system is up and running and that there are no connectivity issues between the SAP Gateway and the backend.
  
  Related Information:
  
  
  Transaction Codes: 
  
  /IWFND/MAINT_SERVICE: To manage OData services.
  SE80: To check the service implementation.
  SE37: To check function modules related to product retrieval.
  
  
  
  Logs and Traces: Check the SAP Gateway logs (transaction code /IWFND/ERROR_LOG) for more detailed error messages that can provide additional context.
  
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address known issues related to this error message.
  
  
  Documentation: Review the documentation for the specific OData service you are using to ensure that you are following the correct procedures for accessing product details.
  
  
  By following these steps, you should be able to identify and resolve the issue causing the error message /IWBEP/EPM_PRODUCT012. If the problem persists, consider reaching out to your SAP support team for further assistance.