How To Fix /IWBEP/EPM_BP030 - Invalid Contact Key

SAP Error Message - Details

• Message type: E = Error

• Message class: /IWBEP/EPM_BP -

• Message number: 030

• Message text: Invalid Contact Key

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /IWBEP/EPM_BP030 - Invalid Contact Key ?

  The SAP error message /IWBEP/EPM_BP030 Invalid Contact Key typically occurs in the context of SAP Gateway or SAP Business Partner (BP) applications when there is an issue with the contact key being used in a request. This error indicates that the system cannot find a valid contact associated with the provided key.
  Causes:
  
  Invalid Contact Key: The contact key provided in the request does not exist in the system.
  Data Synchronization Issues: There may be a delay or issue in data synchronization between different systems or databases.
  Incorrect Configuration: The Business Partner or contact data may not be correctly configured in the system.
  Authorization Issues: The user may not have the necessary permissions to access the contact data.
  Data Deletion: The contact associated with the key may have been deleted or marked as inactive.
  
  Solutions:
  
  Verify Contact Key: Check the contact key being used in the request to ensure it is correct and exists in the system.
  Check Business Partner Data: Use transaction codes like BP to verify that the Business Partner and associated contact information are correctly set up.
  Data Synchronization: If the system is integrated with other systems, ensure that data synchronization is functioning correctly and that the contact data is up to date.
  Authorization Check: Ensure that the user has the necessary authorizations to access the contact data.
  Error Logs: Check the application logs (transaction SLG1) for more detailed error messages that might provide additional context.
  Contact Status: Ensure that the contact is active and not marked for deletion or inactive.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide patches or updates.
  Documentation: Review the SAP documentation related to Business Partner management and contact data handling.
  Support: If the issue persists, consider reaching out to SAP support for further assistance, providing them with the error details and any relevant logs.
  
  By following these steps, you should be able to identify the root cause of the /IWBEP/EPM_BP030 Invalid Contact Key error and implement a suitable solution.