How To Fix /IWBEP/EPM_BP028 - Delete operation for Related Contact failed

SAP Error Message - Details

• Message type: E = Error

• Message class: /IWBEP/EPM_BP -

• Message number: 028

• Message text: Delete operation for Related Contact failed

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /IWBEP/EPM_BP028 - Delete operation for Related Contact failed ?

  The SAP error message /IWBEP/EPM_BP028 Delete operation for Related Contact failed typically occurs in the context of SAP Gateway or SAP Business Partner (BP) applications when there is an attempt to delete a related contact from a business partner, but the operation fails. Here are some common causes, potential solutions, and related information for this error:
  Causes:
  
  Data Integrity Issues: The related contact may be linked to other business objects or transactions, preventing deletion due to data integrity constraints.
  Authorization Issues: The user attempting to perform the delete operation may not have the necessary authorizations to delete the related contact.
  Business Logic Constraints: There may be business rules or logic defined in the system that restrict the deletion of certain contacts under specific conditions.
  Technical Errors: There could be underlying technical issues, such as database locks or inconsistencies in the data model.
  
  Solutions:
  
  Check Dependencies: Investigate if the related contact is linked to other business objects (e.g., sales orders, service requests). If so, you may need to remove those dependencies before attempting to delete the contact.
  Review Authorizations: Ensure that the user has the appropriate authorizations to perform delete operations on business partners and related contacts. This can be checked in the user roles and authorizations.
  Consult Business Logic: Review any custom business logic or validations that may be preventing the deletion. This may involve checking custom code or configurations in the system.
  Use Transaction Codes: If applicable, use transaction codes like BP (Business Partner) to manually check and delete the related contact, which may provide more detailed error messages.
  Check for Locks: Use transaction SM12 to check for any locks on the database that might be preventing the delete operation. If locks are found, they may need to be released.
  Error Logs: Check the application logs (transaction SLG1) for more detailed error messages that can provide insights into why the delete operation failed.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address known issues related to this error message.
  Documentation: Review the official SAP documentation for Business Partner and Gateway services to understand the expected behavior and constraints related to deleting contacts.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  If the issue persists after trying the above solutions, it may be beneficial to involve your SAP support team or consult with SAP directly for further assistance.