How To Fix /IWBEP/CM_V4H_RUN012 - RFC Error: User or password incorrect for the backend system

SAP Error Message - Details

• Message type: E = Error

• Message class: /IWBEP/CM_V4H_RUN -

• Message number: 012

• Message text: RFC Error: User or password incorrect for the backend system

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /IWBEP/CM_V4H_RUN012 - RFC Error: User or password incorrect for the backend system ?

  The SAP error message /IWBEP/CM_V4H_RUN012 RFC Error: User or password incorrect for the backend system typically indicates an issue with the credentials used to connect to the backend system from the SAP Gateway. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  Incorrect Credentials: The username or password used to connect to the backend system is incorrect.
  User Lock: The user account may be locked due to multiple failed login attempts.
  Expired Password: The password for the user account may have expired and needs to be reset.
  Authorization Issues: The user may not have the necessary authorizations to access the backend system.
  Connection Configuration: There may be issues with the RFC destination configuration in the SAP Gateway system.
  
  Solutions:
  
  
  Verify Credentials:
  
  Check the username and password being used for the connection. Ensure they are correct and match the credentials in the backend system.
  
  
  
  Unlock User Account:
  
  If the user account is locked, unlock it using transaction SU01 in the backend system. You may need appropriate authorizations to do this.
  
  
  
  Reset Password:
  
  If the password has expired, reset it using transaction SU01 in the backend system.
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to access the backend system. You can check this in transaction SU53 after a failed login attempt.
  
  
  
  Review RFC Destination:
  
  Go to transaction SM59 in the SAP Gateway system and check the configuration of the RFC destination that connects to the backend system. Ensure that the connection type, target host, and other parameters are correctly configured.
  Test the RFC connection using the "Test Connection" button in SM59.
  
  
  
  Check for System Issues:
  
  Ensure that the backend system is up and running and that there are no network issues preventing the connection.
  
  
  
  Check Logs:
  
  Review the system logs (transaction SM21) and the developer trace (transaction ST22) for any additional error messages that might provide more context.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SU01: User Maintenance
  SM59: RFC Destinations
  SU53: Display Authorization Check
  SM21: System Log
  ST22: Dump Analysis
  
  
  
  SAP Notes: Check for any relevant SAP Notes that might address specific issues related to this error message. You can search for notes in the SAP Support Portal.
  
  
  Documentation: Review the SAP Gateway and backend system documentation for any specific configuration or setup requirements.
  
  
  By following these steps, you should be able to identify and resolve the issue causing the RFC error related to incorrect user credentials.