How To Fix /IWBEP/CM_V4H_COS010 - Enqueue of Service Alias Cache table failed; Please retry the request.

SAP Error Message - Details

• Message type: E = Error

• Message class: /IWBEP/CM_V4H_COS -

• Message number: 010

• Message text: Enqueue of Service Alias Cache table failed; Please retry the request.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /IWBEP/CM_V4H_COS010 - Enqueue of Service Alias Cache table failed; Please retry the request. ?

  The SAP error message /IWBEP/CM_V4H_COS010 indicates that there was a failure in the enqueue operation for the Service Alias Cache table. This typically occurs in the context of SAP Gateway or OData services when the system is trying to lock a resource for a specific operation, but it fails to do so.
  Causes:
  
  Lock Contention: Another process might be holding a lock on the Service Alias Cache table, preventing your request from acquiring the necessary lock.
  Database Issues: There could be underlying database issues that are causing the enqueue operation to fail.
  System Performance: High system load or performance issues can lead to timeouts or failures in enqueue operations.
  Configuration Issues: Incorrect configuration of the SAP Gateway or related components might lead to this error.
  
  Solutions:
  
  Retry the Request: As the error message suggests, simply retrying the request may resolve the issue if it was a temporary lock contention.
  Check for Locks: Use transaction SM12 to check for existing locks on the Service Alias Cache table. If you find any locks that are not being released, you may need to investigate further or release them if appropriate.
  Monitor System Performance: Use transaction ST03N or ST06 to monitor system performance and identify any bottlenecks that might be causing the issue.
  Review Logs: Check the application logs (transaction SLG1) for any additional error messages or warnings that might provide more context about the failure.
  Database Health Check: Ensure that the database is functioning correctly and that there are no issues with connectivity or performance.
  Configuration Review: Review the configuration of the SAP Gateway and related components to ensure they are set up correctly.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  System Logs: Review system logs for any related errors that might provide more insight into the problem.
  
  If the issue persists after trying the above solutions, it may be necessary to involve your SAP Basis team or open a support ticket with SAP for further assistance.