How To Fix /IWBEP/CM_V4H_COS001 - Virus scan profile &1 is not active

SAP Error Message - Details

• Message type: E = Error

• Message class: /IWBEP/CM_V4H_COS -

• Message number: 001

• Message text: Virus scan profile &1 is not active

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /IWBEP/CM_V4H_COS001 - Virus scan profile &1 is not active ?

  The SAP error message /IWBEP/CM_V4H_COS001 Virus scan profile &1 is not active typically occurs in the context of SAP Gateway or OData services when a virus scan profile that is supposed to be used for scanning incoming or outgoing data is not active. This can prevent the processing of requests or responses that involve file uploads or downloads.
  Cause:
  
  Inactive Virus Scan Profile: The specified virus scan profile (denoted by &1 in the error message) is not active in the system.
  Configuration Issues: The virus scan profile may not have been properly configured or activated in the SAP system.
  Missing Virus Scan Software: The required virus scanning software may not be installed or properly configured on the server.
  
  Solution:
  
  
  Activate the Virus Scan Profile:
  
  Go to transaction code SICF (HTTP Service Hierarchy Maintenance).
  Navigate to the relevant service and check the settings for the virus scan profile.
  Ensure that the virus scan profile is active. If it is not, activate it.
  
  
  
  Check Virus Scan Configuration:
  
  Use transaction code RSCONN01 to check the connection to the virus scan server.
  Ensure that the virus scan server is reachable and properly configured.
  
  
  
  Create or Modify Virus Scan Profile:
  
  Go to transaction code RSCONN01 to create or modify a virus scan profile.
  Ensure that the profile is set up correctly and is active.
  
  
  
  Check for Required Software:
  
  Ensure that the virus scanning software (like McAfee, Symantec, etc.) is installed and configured on the server where the SAP system is running.
  Verify that the virus scan software is running and can be accessed by the SAP system.
  
  
  
  Review SAP Notes:
  
  Check for any relevant SAP Notes that may provide additional guidance or fixes related to this error message.
  
  
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for details on configuring virus scan profiles and the integration of virus scanning with SAP systems.
  SAP Community: Engage with the SAP Community forums for discussions and solutions shared by other users who may have encountered similar issues.
  System Logs: Check the system logs (transaction SM21) for any additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to resolve the error message and ensure that the virus scan profile is active and functioning correctly.