How To Fix /IWBEP/CM_SBMG002 - Internal error occurred

SAP Error Message - Details

• Message type: E = Error

• Message class: /IWBEP/CM_SBMG -

• Message number: 002

• Message text: Internal error occurred

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /IWBEP/CM_SBMG002 - Internal error occurred ?

  The SAP error message /IWBEP/CM_SBMG002 Internal error occurred typically indicates an internal issue within the SAP Gateway or OData service layer. This error can arise from various underlying causes, including configuration issues, data inconsistencies, or problems with the OData service itself.
  Possible Causes:
  
  Service Configuration Issues: The OData service may not be properly configured or activated in the SAP Gateway.
  Data Inconsistencies: There may be issues with the data being processed, such as missing or invalid entries.
  Authorization Issues: The user may not have the necessary authorizations to access the OData service.
  Backend System Errors: There could be issues in the backend system that the OData service is trying to access.
  Transport Issues: If the service was recently transported from one system to another, there may be inconsistencies in the transport.
  
  Solutions:
  
  
  Check Service Activation:
  
  Go to the SAP Gateway Service Builder (transaction code /IWFND/MAINT_SERVICE) and ensure that the OData service is activated.
  
  
  
  Review Logs:
  
  Check the SAP Gateway error logs (transaction code /IWFND/ERROR_LOG) for more detailed error messages that can provide insights into the root cause.
  Use transaction code SLG1 to check application logs for any related entries.
  
  
  
  Data Validation:
  
  Validate the data being sent to the OData service. Ensure that all required fields are populated and that the data adheres to the expected formats.
  
  
  
  Authorization Check:
  
  Verify that the user has the necessary authorizations to access the OData service. Check roles and authorizations assigned to the user.
  
  
  
  Debugging:
  
  If you have access, you can debug the OData service to identify where the error is occurring. This may require technical knowledge of the service implementation.
  
  
  
  Check Backend Connectivity:
  
  Ensure that the SAP Gateway can connect to the backend system without issues. Test the connection and check for any network-related problems.
  
  
  
  Transport Issues:
  
  If the service was recently transported, ensure that all necessary objects and configurations were included in the transport request.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide patches and updates.
  
  
  
  Related Information:
  
  SAP Gateway: The SAP Gateway is a technology that enables the connection of devices and applications to SAP systems via OData services.
  OData Services: OData (Open Data Protocol) is a standard protocol used for building and consuming RESTful APIs.
  Error Handling: Proper error handling in OData services can help provide more meaningful error messages to the end-users.
  
  If the issue persists after trying the above solutions, it may be necessary to engage SAP support for further assistance.