How To Fix /IWBEP/CM_SBMG001 - Could not retrieve the model. Please check the service details.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /IWBEP/CM_SBMG -

  • Message number: 001

  • Message text: Could not retrieve the model. Please check the service details.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message /IWBEP/CM_SBMG001 - Could not retrieve the model. Please check the service details. ?

    The SAP error message /IWBEP/CM_SBMG001 Could not retrieve the model. Please check the service details. typically occurs in the context of SAP Gateway and OData services. This error indicates that the system is unable to retrieve the metadata model for the specified OData service. Here are some common causes, solutions, and related information for this error:

    Causes:

    1. Service Not Activated: The OData service may not be activated in the SAP Gateway system.
    2. Incorrect Service URL: The URL used to access the OData service may be incorrect or malformed.
    3. Authorization Issues: The user may not have the necessary authorizations to access the OData service.
    4. Model Not Defined: The model associated with the OData service may not be defined or may have errors.
    5. Backend Issues: There may be issues in the backend system that prevent the model from being retrieved.
    6. Transport Issues: If the service was recently transported from another system, it may not have been properly configured in the target system.

    Solutions:

    1. Activate the Service:

      • Go to the SAP Gateway Service Builder (transaction code /IWFND/MAINT_SERVICE).
      • Check if the service is listed and activated. If not, activate it.
    2. Check Service URL:

      • Ensure that the URL you are using to access the OData service is correct. You can test the URL in a browser or a tool like Postman.
    3. Check Authorizations:

      • Verify that the user has the necessary authorizations to access the OData service. You may need to check roles and authorizations in transaction PFCG.
    4. Review Model Definition:

      • In the Service Builder, check the model definition for any errors. Ensure that all entities and associations are correctly defined.
    5. Check Backend Connectivity:

      • Ensure that the backend system is up and running and that there are no connectivity issues between the SAP Gateway and the backend.
    6. Transport Configuration:

      • If the service was transported, ensure that all necessary objects and configurations were included in the transport request.
    7. Check Logs:

      • Use transaction SLG1 to check the application logs for any additional error messages that may provide more context.

    Related Information:

    • Transaction Codes:

      • /IWFND/MAINT_SERVICE: Service Maintenance for OData services.
      • /IWBEP/REG_SERVICE: Register OData services.
      • SLG1: Application log display.
    • SAP Notes: Check for any relevant SAP Notes that may address known issues related to this error message.

    • Documentation: Refer to the SAP Gateway documentation for more details on OData service configuration and troubleshooting.

    By following these steps, you should be able to identify and resolve the issue causing the error message /IWBEP/CM_SBMG001.

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