How To Fix /IWBEP/CM_MGW_URM026 - User internal name could not be updated

SAP Error Message - Details

• Message type: E = Error

• Message class: /IWBEP/CM_MGW_URM -

• Message number: 026

• Message text: User internal name could not be updated

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /IWBEP/CM_MGW_URM026 - User internal name could not be updated ?

  The SAP error message /IWBEP/CM_MGW_URM026 User internal name could not be updated typically occurs in the context of SAP Gateway or OData services. This error indicates that there was an issue updating the internal user name associated with a particular operation, which can be due to various reasons.
  Causes:
  
  User Authorization Issues: The user executing the operation may not have the necessary authorizations to update the internal user name.
  User Data Inconsistency: There may be inconsistencies or missing data in the user master records in the SAP system.
  Technical Issues: There could be technical issues related to the SAP Gateway or the underlying database that prevent the update from being processed.
  Configuration Issues: Incorrect configuration in the OData service or Gateway settings may lead to this error.
  
  Solutions:
  
  
  Check User Authorizations:
  
  Ensure that the user has the necessary authorizations to perform the operation. You can check the user roles and authorizations in transaction SU01 or PFCG.
  
  
  
  Verify User Master Data:
  
  Check the user master data for any inconsistencies. You can do this by using transaction SU01 to view the user details and ensure that all required fields are filled out correctly.
  
  
  
  Review OData Service Configuration:
  
  Check the configuration of the OData service in transaction /IWFND/MAINT_SERVICE. Ensure that the service is properly registered and activated.
  
  
  
  Check System Logs:
  
  Review the system logs for any additional error messages or warnings that may provide more context about the issue. You can use transaction SLG1 to view application logs.
  
  
  
  Debugging:
  
  If you have access to the development environment, you can debug the OData service to identify where the error is occurring. This may require technical expertise.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that resolve the issue.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including any relevant logs or screenshots.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SU01: User Maintenance
  PFCG: Role Maintenance
  /IWFND/MAINT_SERVICE: OData Service Maintenance
  SLG1: Application Log
  
  
  
  SAP Gateway: Understanding the architecture and components of SAP Gateway can help in troubleshooting issues related to OData services.
  
  
  User Management: Familiarity with user management in SAP, including roles and authorizations, is crucial for resolving issues related to user updates.
  
  
  By following these steps, you should be able to identify and resolve the issue related to the error message /IWBEP/CM_MGW_URM026.