How To Fix /IWBEP/CM_MGW_URM009 - Action cancelled, User Request is still in process

SAP Error Message - Details

• Message type: E = Error

• Message class: /IWBEP/CM_MGW_URM -

• Message number: 009

• Message text: Action cancelled, User Request is still in process

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /IWBEP/CM_MGW_URM009 - Action cancelled, User Request is still in process ?

  The SAP error message /IWBEP/CM_MGW_URM009 indicates that an action has been canceled because a user request is still in process. This typically occurs in the context of SAP Gateway and OData services, where multiple requests may be made to the server, and the system is designed to prevent overlapping or conflicting operations.
  Causes:
  
  Concurrent Requests: The error often arises when a user attempts to initiate a new request while a previous request is still being processed. This can happen in scenarios where the user interface is not properly handling asynchronous calls.
  Long-Running Operations: If a request takes a long time to process, and the user tries to perform another action before the first one completes, this error may occur.
  Session Management Issues: Problems with session management or user state can lead to the system believing that a request is still active when it has actually completed or failed.
  Network Latency: High latency in network communication can cause delays in request processing, leading to this error.
  
  Solutions:
  
  Wait for Completion: The simplest solution is to wait for the current request to complete before initiating a new one. Monitor the status of the ongoing request.
  Check for Long-Running Processes: If the request is taking too long, investigate the backend processing to identify any performance issues or bottlenecks.
  User Interface Improvements: If you are developing an application, ensure that the user interface properly disables buttons or provides feedback to the user while a request is in progress.
  Session Management: Review session management settings and ensure that sessions are being handled correctly. This may involve checking for session timeouts or ensuring that sessions are properly terminated after requests.
  Error Handling: Implement robust error handling in your application to manage situations where requests fail or take too long, allowing users to retry or cancel operations gracefully.
  Debugging: If the issue persists, consider enabling debugging or logging in the SAP Gateway to capture more detailed information about the requests and responses.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Transaction Codes: Use transaction codes like /IWFND/ERROR_LOG to view error logs related to OData services and identify specific issues.
  Performance Monitoring: Utilize tools like SAP Solution Manager or transaction ST22 to monitor system performance and analyze dumps that may provide insights into the root cause of the issue.
  
  By following these steps, you should be able to diagnose and resolve the /IWBEP/CM_MGW_URM009 error effectively.