How To Fix /IWBEP/CM_MGW_UM071 - bgRFC queue name could not be determined

SAP Error Message - Details

• Message type: E = Error

• Message class: /IWBEP/CM_MGW_UM -

• Message number: 071

• Message text: bgRFC queue name could not be determined

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /IWBEP/CM_MGW_UM071 - bgRFC queue name could not be determined ?

  The SAP error message /IWBEP/CM_MGW_UM071 indicating that the "bgRFC queue name could not be determined" typically occurs in the context of SAP Gateway and OData services. This error is related to the background RFC (bgRFC) processing, which is used for asynchronous communication in SAP systems.
  Cause:
  
  Configuration Issues: The bgRFC queue may not be properly configured in the SAP system. This can happen if the necessary settings for the bgRFC queues are missing or incorrect.
  Missing Queue Name: The system is unable to determine the appropriate bgRFC queue name for the operation being performed, which can occur if the service or the configuration is not set up correctly.
  Transport Issues: If the system is part of a transport landscape, there may be inconsistencies in the transport configuration that affect bgRFC processing.
  Authorization Issues: The user executing the operation may not have the necessary authorizations to access or create bgRFC queues.
  
  Solution:
  
  
  Check Configuration:
  
  Ensure that the bgRFC queues are properly configured in the SAP system. You can check the configuration in transaction SM58 (for transactional RFC) and SLG1 (for logging).
  Verify that the OData service is correctly registered and activated in the SAP Gateway.
  
  
  
  Queue Name Assignment:
  
  Check the implementation of the OData service to ensure that the bgRFC queue name is being assigned correctly. This can involve reviewing the service implementation in the relevant ABAP classes or function modules.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access bgRFC queues. You may need to check the roles and authorizations assigned to the user.
  
  
  
  System Logs:
  
  Review the system logs for any additional error messages or warnings that may provide more context about the issue. Use transaction SLG1 to check for logs related to the OData service or bgRFC processing.
  
  
  
  Restart Services:
  
  Sometimes, restarting the relevant services or the SAP Gateway can resolve transient issues related to bgRFC processing.
  
  
  
  Consult Documentation:
  
  Refer to SAP Notes and documentation related to bgRFC and OData services for any specific recommendations or known issues.
  
  
  
  Related Information:
  
  bgRFC: Background Remote Function Call is a mechanism in SAP for asynchronous processing of function calls, allowing for better performance and reliability in communication between different SAP systems or components.
  OData Services: Open Data Protocol (OData) is a standard protocol for building and consuming RESTful APIs, and it is widely used in SAP systems for exposing business data.
  SAP Notes: Check SAP Notes for any specific patches or updates related to the error message. You can search for relevant notes in the SAP Support Portal.
  
  If the issue persists after following these steps, it may be necessary to engage SAP support for further assistance.