How To Fix /IWBEP/CM_MGW_UM058 - Unable to read user details


/IWBEP/CM_MGW_UM058 - Overview

  • Message type: E = Error

  • Message class: /IWBEP/CM_MGW_UM -

  • Message number: 058

  • Message text: Unable to read user details

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  • Self-Explanatory Message

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    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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/IWBEP/CM_MGW_UM058 - Details

  • The SAP error message /IWBEP/CM_MGW_UM058 Unable to read user details typically occurs in the context of SAP Gateway services, particularly when there is an issue with user authentication or authorization. This error indicates that the system is unable to retrieve the user details necessary for processing a request.
    Causes:
    
    User Not Found: The user ID being used may not exist in the system.
    Authorization Issues: The user may not have the necessary authorizations to access the requested service.
    User Profile Issues: There may be issues with the user profile or settings in the SAP system.
    Network Issues: Connectivity problems between the SAP Gateway and the backend system can also lead to this error.
    
    Configuration Issues: Incorrect configuration of the SAP Gateway or the OData service can result in this error. Solutions: Check User Existence: Verify that the user ID exists in the SAP system. You can do this by checking the user master record using transaction SU01. Review Authorizations: Ensure that

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