How To Fix /IWBEP/CLST_SERVICES019 - Search Help Description field is blank. Help values cannot be fetched.

SAP Error Message - Details

• Message type: E = Error

• Message class: /IWBEP/CLST_SERVICES -

• Message number: 019

• Message text: Search Help Description field is blank. Help values cannot be fetched.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /IWBEP/CLST_SERVICES019 - Search Help Description field is blank. Help values cannot be fetched. ?

  The SAP error message /IWBEP/CLST_SERVICES019 typically indicates that there is an issue with fetching help values for a search help in an OData service. This can occur in various scenarios, particularly when working with SAP Gateway and OData services. Here are some potential causes, solutions, and related information for this error:
  Causes:
  
  Missing or Incorrect Search Help Configuration: The search help might not be properly configured in the backend system, leading to a blank description field.
  Authorization Issues: The user might not have the necessary authorizations to access the search help or the underlying data.
  Data Issues: There may be no data available in the underlying table or view that the search help is supposed to fetch data from.
  Service Activation: The OData service might not be properly activated or registered in the SAP Gateway.
  Backend Logic Errors: There could be issues in the backend logic (e.g., ABAP code) that fetches the data for the search help.
  
  Solutions:
  
  
  Check Search Help Configuration:
  
  Go to transaction SE11 and check the configuration of the search help. Ensure that the search help is correctly defined and that the fields are properly mapped.
  
  
  
  Verify Authorizations:
  
  Ensure that the user has the necessary authorizations to access the search help. You can check this in transaction SU53 after the error occurs to see if there are any authorization issues.
  
  
  
  Check Data Availability:
  
  Verify that there is data available in the underlying table or view that the search help is supposed to fetch. You can do this by executing a simple SELECT statement in transaction SE16 or SE11.
  
  
  
  Activate OData Service:
  
  Ensure that the OData service is activated in the SAP Gateway. You can check this in transaction /IWFND/MAINT_SERVICE. If it is not active, you can add and activate it.
  
  
  
  Debug Backend Logic:
  
  If the search help is supposed to fetch data through custom logic, debug the ABAP code to identify any issues that might be causing the blank description field.
  
  
  
  Check for Notes and Patches:
  
  Sometimes, SAP releases notes or patches that address specific issues. Check the SAP Support Portal for any relevant notes related to your version of SAP.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  SE11: Data Dictionary
  SE16: Data Browser
  /IWFND/MAINT_SERVICE: OData Service Maintenance
  SU53: Authorization Check
  
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that might address this specific error or provide additional troubleshooting steps.
  SAP Community: Consider checking or posting in the SAP Community forums for insights from other users who may have encountered similar issues.
  
  By following these steps, you should be able to identify and resolve the issue causing the error message /IWBEP/CLST_SERVICES019.