How To Fix /IWBEP/CLST_SERVICES017 - Search Help Name is blank. Help values cannot be fetched.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /IWBEP/CLST_SERVICES -

  • Message number: 017

  • Message text: Search Help Name is blank. Help values cannot be fetched.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message /IWBEP/CLST_SERVICES017 - Search Help Name is blank. Help values cannot be fetched. ?

    The SAP error message /IWBEP/CLST_SERVICES017 indicates that there is an issue with a search help in an OData service, specifically that the search help name is blank, which prevents the system from fetching help values.

    Cause:

    1. Missing Search Help Name: The error typically occurs when the search help name is not defined in the OData service or the associated metadata.
    2. Configuration Issues: There may be a misconfiguration in the OData service or the underlying data model.
    3. Data Model Issues: The entity or property that is supposed to use the search help may not be correctly defined in the data model.
    4. Transport Issues: If the OData service was recently transported from one system to another, the search help configuration may not have been included or may not have been activated.

    Solution:

    1. Check Search Help Configuration:

      • Go to the relevant transaction (e.g., SE11 for Data Dictionary) and check if the search help is correctly defined and active.
      • Ensure that the search help name is specified in the OData service configuration.
    2. Review OData Service Metadata:

      • Use transaction /IWFND/MAINT_SERVICE to check the OData service and ensure that the search help is correctly linked to the entity or property.
      • If necessary, regenerate the metadata for the OData service.
    3. Check Data Model:

      • Verify that the entity set and properties in the OData service are correctly defined and that the search help is associated with the correct property.
    4. Activate/Regenerate the OData Service:

      • If changes were made, ensure that the OData service is activated. You can do this in the same transaction mentioned above.
      • You may also need to regenerate the service to ensure that all changes are reflected.
    5. Transport Issues:

      • If the issue arose after a transport, check if all necessary objects were included in the transport request.
      • Ensure that the search help is available in the target system.
    6. Debugging:

      • If the issue persists, consider debugging the OData service to trace where the search help name is being set or fetched.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
    • Documentation: Review the SAP documentation for OData services and search helps to ensure that you are following best practices.
    • Community Forums: Consider searching or posting in SAP community forums for additional insights from other users who may have encountered similar issues.

    By following these steps, you should be able to identify and resolve the issue causing the error message /IWBEP/CLST_SERVICES017.

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