How To Fix IW890 - No sales and distribution document type available

IW890 - Overview

• Message type: E = Error

• Message class: IW - Order Processing

• Message number: 890

• Message text: No sales and distribution document type available

What causes this issue?

In order for a quotation to be accepted, a
<DS:GLOS.352A1FB81F085BF7E10000009B38F974>sales and distribution
document type</> must be entered.
If you have created a quotation for the
<DS:GLOS.3526C33EAFAB52B9E10000009B38F974>service order</>, the system
determines the sales and distribution document type from the
specifications in the usage <LS>Billing</>.
If the service order has been created with <LS>Call management using
sales order items</>, the system determines the sales and distribution
document type from the sales and distribution document type of the
quotation.

System Response

The system could not determine a sales and distribution document type.

How to fix this error?

Enter a sales and distribution document type.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message IW890 - No sales and distribution document type available ?

  The SAP error message IW890 ("No sales and distribution document type available") typically occurs in the context of the SAP Plant Maintenance (PM) module when trying to create a maintenance order that requires a sales and distribution (SD) document type, but the system cannot find a suitable document type.
  
  Cause:
  
  Missing Configuration: The most common cause of this error is that the necessary configuration for the sales and distribution document types is missing or not properly set up in the system.
  Document Type Not Assigned: The specific document type that is required for the operation you are trying to perform is not assigned or does not exist in the system.
  User Authorization: The user may not have the necessary authorizations to access the required document types.
  Incorrect Settings in Order Type: The order type being used may not be linked to the appropriate sales document type in the configuration.
  
  
  Solution:
  
  
  Check Configuration:
  
  Go to the SPRO transaction (SAP