How To Fix IW888 - 'Accept quotation" not possible

SAP Error Message - Details

• Message type: E = Error

• Message class: IW - Order Processing

• Message number: 888

• Message text: 'Accept quotation" not possible

What causes this issue?

The <DS:GLOS.quotation>quotation</> cannot be accepted for the
following reasons:
The quotation has already been accepted.
There is no quotation available for this order.
A user status does not allow quotations to be accepted.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check which of these options applies, and, if necessary, initiate the
appropriate tasks.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message IW888 - 'Accept quotation" not possible ?

  The SAP error message IW888, which states "'Accept quotation' not possible," typically occurs in the context of the SAP Plant Maintenance (PM) module when trying to accept a quotation for a maintenance order or service request. This error can arise due to various reasons, and understanding the cause is essential for finding a solution.
  Causes of IW888 Error
  
  
  Quotation Status: The quotation may not be in a status that allows it to be accepted. For example, it might be in a "draft" status or already accepted.
  
  
  Missing Data: Required fields or data may be missing in the quotation or the associated maintenance order.
  
  
  Authorization Issues: The user may not have the necessary authorizations to accept the quotation.
  
  
  Configuration Issues: There may be configuration settings in the system that prevent the acceptance of quotations.
  
  
  Business Rules: Certain business rules or validations may be preventing the acceptance of the quotation.
  
  
  Solutions
  
  
  Check Quotation Status: Verify the status of the quotation. Ensure that it is in a state that allows acceptance. If it is in draft or another non-acceptable state, you may need to change its status.
  
  
  Complete Required Fields: Ensure that all mandatory fields in the quotation and the associated maintenance order are filled out correctly.
  
  
  Review Authorizations: Check the user’s authorization profile to ensure they have the necessary permissions to accept quotations. If not, contact your SAP security administrator.
  
  
  Consult Configuration Settings: If you have access to configuration settings, review them to ensure that there are no restrictions preventing the acceptance of quotations.
  
  
  Check Business Rules: Review any business rules or validations that may be in place. This may involve consulting with your SAP functional team or business process owners.
  
  
  Error Logs: Check the system logs for any additional error messages or information that may provide more context about why the acceptance is failing.
  
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide patches or updates.
  
  
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  
  Related Information
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as IW31 (Create Order), IW32 (Change Order), and IW33 (Display Order) to navigate through the maintenance order processes.
  Documentation: Review SAP documentation related to the PM module and quotation processes for more detailed guidance.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify the cause of the IW888 error and implement a suitable solution.