How To Fix IW867 - Enter a piece of equipment

SAP Error Message - Details

• Message type: E = Error

• Message class: IW - Order Processing

• Message number: 867

• Message text: Enter a piece of equipment

What causes this issue?

You have not entered a <DS:GLOS.equipment>piece of equipment</>. You
must enter a piece of equipment in order that the service product can
be used.

System Response

INCLUDE KEINE-VERARBEITUNG OBJECT DOKU ID TX LANGUAGE EN

How to fix this error?

Enter a piece of equipment.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message IW867 - Enter a piece of equipment ?

  The SAP error message IW867 ("Enter a piece of equipment") typically occurs in the context of maintenance management within the SAP system, particularly when working with the transaction codes related to maintenance orders or notifications. This error indicates that the system requires a specific piece of equipment to be entered in order to proceed with the transaction.
  Cause:
  
  Missing Equipment Entry: The most common cause of this error is that the user has not entered a piece of equipment in the relevant field. This is mandatory for certain transactions in the maintenance module.
  Incorrect Transaction: The transaction being executed may require equipment information that has not been provided.
  User Role/Authorization: The user may not have the necessary permissions to view or enter equipment data.
  
  Solution:
  
  
  Enter Equipment: Ensure that you enter a valid piece of equipment in the designated field. This can usually be done by:
  
  Navigating to the equipment field in the transaction.
  Entering the equipment number manually or using the search function (F4) to find the correct equipment.
  
  
  
  Check Equipment Status: Make sure that the equipment you are trying to enter is active and not in a status that would prevent it from being used in maintenance transactions.
  
  
  Review Transaction Requirements: Verify that the transaction you are using indeed requires equipment information. If it does, ensure that you are following the correct process.
  
  
  User Authorization: If you suspect that the issue may be related to user permissions, contact your SAP administrator to ensure that you have the necessary authorizations to access and enter equipment data.
  
  
  Consult Documentation: If you are unsure about the process, refer to the SAP documentation or user manuals related to the specific transaction you are working with.
  
  
  Related Information:
  
  Transaction Codes: Common transaction codes where this error might occur include IW31 (Create Maintenance Order), IW41 (Confirm Maintenance Order), and IW21 (Create Notification).
  Equipment Master Data: Ensure that the equipment master data is correctly maintained in the system. You can check this using transaction code IE01 (Create Equipment) or IE02 (Change Equipment).
  SAP Notes: Check for any relevant SAP Notes that might address specific issues or bugs related to this error message.
  
  If the problem persists after trying the above solutions, it may be beneficial to consult with your SAP support team or refer to SAP community forums for additional assistance.