How To Fix IW852 - Number of serial numbers is larger than the order quantity

SAP Error Message - Details

• Message type: E = Error

• Message class: IW - Order Processing

• Message number: 852

• Message text: Number of serial numbers is larger than the order quantity

What causes this issue?

You have changed the total quantity in the order. Now the number of
<DS:GLOS.serial_number>serial numbers</> entered for this order is
larger than the total quantity in the order.

System Response

The system will not be able to release the order with this inconsistent
constellation.

How to fix this error?

Amend the number of serial numbers.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message IW852 - Number of serial numbers is larger than the order quantity ?

  The SAP error message IW852 ("Number of serial numbers is larger than the order quantity") typically occurs in the context of handling materials that are serialized in the SAP system, particularly when dealing with maintenance orders, production orders, or goods movements. This error indicates that the number of serial numbers you are trying to assign or process exceeds the quantity of the material specified in the order.
  Cause:
  
  Excess Serial Numbers: You are attempting to enter more serial numbers than the quantity of the material that is being processed in the order.
  Incorrect Order Quantity: The order quantity may have been incorrectly specified, leading to a mismatch with the number of serial numbers being entered.
  Data Entry Error: There may be a mistake in data entry, where serial numbers are being entered multiple times or incorrectly.
  System Configuration: There could be issues with the configuration of the material master or serial number management settings.
  
  Solution:
  
  Verify Order Quantity: Check the order quantity in the maintenance or production order. Ensure that it matches the number of serial numbers you are trying to enter.
  Adjust Serial Numbers: If you have entered too many serial numbers, reduce the number to match the order quantity.
  Check for Duplicates: Ensure that you are not entering duplicate serial numbers, as this can also lead to the error.
  Review Material Master Data: Check the material master data for the serialized material to ensure that it is set up correctly for serial number management.
  Consult Documentation: If the issue persists, consult SAP documentation or your organization's SAP support team for further assistance.
  
  Related Information:
  
  Transaction Codes: You may encounter this error while using transaction codes such as IW31 (Create Order), IW32 (Change Order), or MIGO (Goods Movement).
  Serial Number Management: Familiarize yourself with how serial number management works in SAP, including how to assign and manage serial numbers.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  User Training: Ensure that users are trained on the correct procedures for entering serial numbers and managing orders to minimize errors.
  
  By following these steps, you should be able to resolve the IW852 error and ensure that your serial number entries align with the order quantities.