How To Fix IW828 - Material & has serial no. which requires a serial no. in the object list

SAP Error Message - Details

• Message type: E = Error

• Message class: IW - Order Processing

• Message number: 828

• Message text: Material & has serial no. which requires a serial no. in the object list

What causes this issue?

<DS:GLOS.serial_number_profile>Serial number profile</> &v2& is
assigned to material &v1&.
Serialization is obligatory for the
<DS:GLOS.serialization_procedure>serialization procedure</> &v3&
considered here.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Enter the objects to be refurbished in the object list.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message IW828 - Material & has serial no. which requires a serial no. in the object list ?

  The SAP error message IW828 indicates that a material has a serial number requirement, but the system cannot find a corresponding serial number in the object list for the operation you are trying to perform. This typically occurs in the context of maintenance orders or work orders where serialized materials are involved.
  Cause:
  
  Missing Serial Number: The material in question is defined as a serialized material in the system, but no serial number has been assigned or entered for the operation.
  Incorrect Configuration: The material master may not be correctly configured to handle serial numbers, or the serial number management settings may not be properly set up.
  Order Type Issues: The order type being used may not be compatible with the serial number requirements of the material.
  Object List Issues: The object list for the maintenance order may not include the necessary serial number for the material.
  
  Solution:
  
  Check Material Master: Verify that the material master record for the material in question is set up correctly for serial number management. Ensure that the "Serial Number Management" field is activated.
  Assign Serial Number: If the material requires a serial number, ensure that a serial number is assigned to the material in the order. You can do this by:
  
  Going to the maintenance order or work order.
  Navigating to the "Object List" or "Components" section.
  Adding the required serial number for the material.
  
  
  Review Object List: Ensure that the object list for the maintenance order includes the correct serial number. If it does not, you may need to add it manually.
  Check Order Type: Ensure that the order type you are using supports serialized materials. If not, consider using a different order type that does.
  Consult Documentation: Review SAP documentation or consult with your SAP support team for specific configurations related to serial number management.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes such as IW31 (Create Order), IW32 (Change Order), or IW33 (Display Order) to manage maintenance orders.
  Serial Number Management: Familiarize yourself with the serial number management process in SAP, including how to create, assign, and track serial numbers.
  SAP Notes: Check for any relevant SAP Notes that may address specific issues or bugs related to serial number management in your version of SAP.
  
  If the issue persists after following these steps, it may be beneficial to reach out to your SAP support team for further assistance.