How To Fix IW809 - Time information could not be read

SAP Error Message - Details

• Message type: E = Error

• Message class: IW - Order Processing

• Message number: 809

• Message text: Time information could not be read

What causes this issue?

An error occurred in the function module <ls>COI2_PERSON_HRTIMEINFO</>
during the transfer of time information for a person by Time
Management.

System Response

The error code is: <zh>&V1&</>

How to fix this error?

Read the <DS:FU.COI2_PERSON_HRTIMEINFO>documentation</> for the
function module.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message IW809 - Time information could not be read ?

  The SAP error message IW809, which states "Time information could not be read," typically occurs in the context of work order processing or time recording in SAP. This error can arise due to various reasons, and understanding the cause is essential for finding an appropriate solution.
  Causes:
  
  Missing Time Entries: The time entries for the work order may not have been recorded or may be incomplete.
  Incorrect Configuration: There may be issues with the configuration of the time management settings in SAP.
  Authorization Issues: The user may not have the necessary authorizations to access the time data.
  Data Consistency Issues: There may be inconsistencies in the data related to the work order or the time entries.
  Technical Issues: There could be underlying technical issues, such as database problems or system errors.
  
  Solutions:
  
  Check Time Entries: Verify that all necessary time entries for the work order have been recorded correctly. Ensure that the entries are complete and accurate.
  Review Configuration: Check the configuration settings related to time management in SAP. Ensure that all relevant settings are correctly configured.
  Authorization Check: Ensure that the user has the necessary authorizations to access and view time data. This may involve checking user roles and permissions.
  Data Consistency Check: Run consistency checks on the work order and related data to identify and resolve any inconsistencies.
  Technical Support: If the issue persists, consider reaching out to your SAP Basis team or technical support for assistance. They can help diagnose any underlying technical issues.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as IW31 (Create Work Order), IW32 (Change Work Order), and IW33 (Display Work Order) to manage work orders effectively.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP Notes can provide specific guidance or fixes for known problems.
  Documentation: Refer to SAP documentation for time management and work order processing to understand the expected behavior and configuration settings.
  
  By following these steps, you should be able to identify the cause of the IW809 error and implement a suitable solution. If the problem continues, consider consulting with your SAP support team for further assistance.