How To Fix IW807 - No orders exist for person &

SAP Error Message - Details

• Message type: E = Error

• Message class: IW - Order Processing

• Message number: 807

• Message text: No orders exist for person &

What causes this issue?

No orders which lie within the specified timeframe exist for person
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System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message IW807 - No orders exist for person & ?

  The SAP error message IW807 ("No orders exist for person &") typically occurs in the context of the SAP Plant Maintenance (PM) module when a user attempts to access or process work orders, notifications, or other related tasks for a specific person (user or employee) but finds that there are no associated orders available.
  Cause:
  
  No Assigned Orders: The most common cause is that the specified person does not have any work orders or notifications assigned to them in the system.
  Incorrect User ID: The user ID or personnel number entered may be incorrect or not exist in the system.
  Authorization Issues: The user may not have the necessary authorizations to view or access the orders assigned to that person.
  Data Entry Errors: There may be typographical errors in the input fields, leading to the system not finding any matching records.
  Order Status: The orders may be in a status that does not allow them to be displayed or processed (e.g., completed or archived).
  
  Solution:
  
  Verify User ID: Check that the user ID or personnel number entered is correct and exists in the system.
  Check Order Assignment: Ensure that there are indeed work orders or notifications assigned to the specified person. This can be done by searching for orders in the system using different criteria.
  Review Authorizations: Confirm that the user has the necessary authorizations to view the orders. This may require checking with a system administrator or security team.
  Correct Data Entry: Double-check the input fields for any typographical errors or incorrect entries.
  Check Order Status: Review the status of the orders to ensure they are active and available for processing.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP PM, such as IW31 (Create Order), IW32 (Change Order), IW33 (Display Order), and IW28 (Collective Processing of Orders).
  User Roles: Ensure that the user roles and profiles are correctly set up in the SAP system to allow access to the necessary transactions and data.
  SAP Notes: Check for any relevant SAP Notes or documentation that may address specific issues related to this error message.
  Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting the SAP community for further assistance.
  
  By following these steps, you should be able to identify the cause of the IW807 error and implement a solution to resolve it.