How To Fix IW569 - Order cannot be completed; check the order balance and the commitments

SAP Error Message - Details

• Message type: E = Error

• Message class: IW - Order Processing

• Message number: 569

• Message text: Order cannot be completed; check the order balance and the commitments

What causes this issue?

You want to complete the order commercially. However, this is not
possible because the requirements for the completion have not been
fulfilled.

System Response

The system cannot implement the desired status change.

How to fix this error?

In order to complete the order commercially, you must ensure that the
following conditions have been fulfilled:

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

The order balance must be <ZH>0</>.
The order commitments must be <ZH>0</>.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message IW569 - Order cannot be completed; check the order balance and the commitments ?

  The SAP error message IW569 ("Order cannot be completed; check the order balance and the commitments") typically occurs in the context of production orders, maintenance orders, or project orders when there are issues related to the order's financial balance or commitments. Here’s a breakdown of the potential causes, solutions, and related information for this error:
  Causes:
  
  Order Balance Issues: The order may have a negative balance, meaning that the costs incurred exceed the budget or planned costs.
  Commitments: There may be outstanding commitments that have not been cleared or settled, which can prevent the order from being completed.
  Settlement Issues: If the order is not properly settled, it may lead to discrepancies in the financial data associated with the order.
  Cost Overruns: The actual costs incurred may exceed the planned costs, leading to a situation where the order cannot be completed.
  Incomplete Data: Missing or incorrect data in the order, such as missing confirmations or unposted goods movements, can also trigger this error.
  
  Solutions:
  
  Check Order Balance: Review the order balance in the order management screen (transaction code IW33 or IW32) to ensure that the costs are within acceptable limits.
  Review Commitments: Use transaction codes like KOB1 (for commitments) to check for any outstanding commitments related to the order. Clear any unnecessary commitments if possible.
  Settlement: Ensure that the order has been properly settled. You can use transaction code KO88 to settle the order if needed.
  Cost Analysis: Analyze the costs associated with the order using transaction codes like KOB1 or KSB1 to identify any cost overruns or discrepancies.
  Confirmations and Goods Movements: Ensure that all necessary confirmations and goods movements have been posted. Use transaction codes like IW41 (for confirmations) and MIGO (for goods movements) to check and post any missing entries.
  Consult with Finance: If the issue persists, consult with your finance team to ensure that there are no underlying financial issues affecting the order.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as IW32 (Change Order), IW33 (Display Order), KO88 (Order Settlement), and KOB1 (Display Actual Line Items).
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to this error message.
  Documentation: Review SAP documentation or user manuals related to order management and financial postings for additional guidance.
  
  By following these steps, you should be able to identify and resolve the underlying issues causing the IW569 error message in SAP.