How To Fix IW345 - Reference object data has been updated

SAP Error Message - Details

• Message type: E = Error

• Message class: IW - Order Processing

• Message number: 345

• Message text: Reference object data has been updated

What causes this issue?

The location and account assignment data has been updated by the object
in the order.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message IW345 - Reference object data has been updated ?

  The SAP error message IW345, which states "Reference object data has been updated," typically occurs in the context of maintenance processing, particularly when dealing with notifications or work orders in the SAP Plant Maintenance (PM) module. This message indicates that the reference object (such as a piece of equipment or functional location) has been modified after it was initially referenced in a maintenance order or notification.
  Cause:
  
  Data Changes: The reference object (e.g., equipment or functional location) has been updated or changed in the system after it was linked to a maintenance order or notification. This could include changes to attributes like location, status, or other key data.
  Concurrent Updates: Multiple users or processes may be trying to update the same reference object simultaneously, leading to conflicts.
  System Configuration: Certain configurations or settings in the SAP system may lead to this error if they are not aligned with the expected workflow.
  
  Solution:
  
  Check Reference Object: Review the reference object (equipment or functional location) to see what changes have been made. You can do this by navigating to the relevant transaction (e.g., IE03 for equipment or IL03 for functional locations) and checking the change log.
  Refresh Data: If the reference object has been updated, refresh the data in your maintenance order or notification. This may involve reloading the order or notification to ensure it reflects the latest data.
  Recreate Notification/Order: If the issue persists, consider recreating the notification or work order after ensuring that the reference object data is correct and up to date.
  Consult with IT Support: If you are unable to resolve the issue, it may be necessary to consult with your SAP support team or IT department. They can check for any underlying issues in the system or provide further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as IW21 (Create Notification), IW22 (Change Notification), IW31 (Create Order), and IW32 (Change Order).
  Change Logs: Use transaction codes like IW39 (Display Orders) or IW28 (Change Notifications) to view the history of changes made to orders and notifications.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  User Authorization: Ensure that you have the necessary authorizations to view and modify the reference object data.
  
  By following these steps, you should be able to address the IW345 error and continue with your maintenance activities in SAP.