How To Fix IW231 - Number entered is not a PM notification

SAP Error Message - Details

• Message type: E = Error

• Message class: IW - Order Processing

• Message number: 231

• Message text: Number entered is not a PM notification

What causes this issue?

You have entered a notification number that, although it exists, is not
a maintenance notification or service notification.

System Response

The system issues an error message.

How to fix this error?

A maintenance notification or a service notification must exist before
you can create a maintenance order.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message IW231 - Number entered is not a PM notification ?

  The SAP error message IW231 ("Number entered is not a PM notification") typically occurs when you are trying to access or process a PM (Plant Maintenance) notification using a number that the system does not recognize as a valid PM notification. This can happen for several reasons:
  Causes:
  
  Incorrect Notification Number: The number you entered may be incorrect or mistyped.
  Notification Does Not Exist: The notification number may not exist in the system, either because it was deleted or never created.
  Authorization Issues: You may not have the necessary authorizations to view or process the specified notification.
  Incorrect Transaction Code: You might be using the wrong transaction code or screen for the operation you are trying to perform.
  Data Consistency Issues: There may be inconsistencies in the database that prevent the system from recognizing the notification.
  
  Solutions:
  
  Verify the Notification Number: Double-check the number you entered for any typos or errors. Ensure that it is the correct format and corresponds to an existing notification.
  Check Notification Existence: Use transaction code IW23 (Display PM Notification) or IW21 (Create PM Notification) to search for the notification number. If it does not exist, you may need to create a new notification.
  Check Authorizations: Ensure that you have the necessary permissions to access the PM notifications. If you suspect authorization issues, contact your SAP security administrator.
  Use the Correct Transaction: Make sure you are using the appropriate transaction code for the action you want to perform. For example, if you are trying to display a notification, use IW23.
  Consult with IT Support: If you suspect data consistency issues or if the problem persists, contact your IT support team or SAP Basis team to investigate further.
  
  Related Information:
  
  Transaction Codes:
  
  IW21: Create PM Notification
  IW22: Change PM Notification
  IW23: Display PM Notification
  
  
  SAP Documentation: Refer to SAP Help documentation for detailed information on PM notifications and related processes.
  User Forums: Check SAP community forums or user groups for similar issues and solutions shared by other users.
  
  By following these steps, you should be able to identify the cause of the IW231 error and take appropriate action to resolve it.