How To Fix IW144 - Your control key entry was canceled

SAP Error Message - Details

• Message type: E = Error

• Message class: IW - Order Processing

• Message number: 144

• Message text: Your control key entry was canceled

What causes this issue?

Your control key entry was canceled, because the control key you chose
provides service definitions, but you did not define any services in
service overview.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Either define services in the service overview, or work with another
control key.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message IW144 - Your control key entry was canceled ?

  The SAP error message IW144 ("Your control key entry was canceled") typically occurs in the context of work order processing in the SAP system, particularly when creating or modifying maintenance orders. This error indicates that the control key you entered is not valid or has been canceled, which prevents the system from proceeding with the operation you are trying to perform.
  Causes:
  
  Invalid Control Key: The control key you entered may not exist in the system or may have been deactivated.
  Authorization Issues: The user may not have the necessary authorizations to use the specified control key.
  Configuration Issues: The control key may not be properly configured in the system, or it may not be assigned to the relevant order type.
  Order Type Restrictions: The control key may not be applicable for the specific order type you are working with.
  User Input Error: There may have been a typographical error when entering the control key.
  
  Solutions:
  
  Check Control Key: Verify that the control key you are trying to use is valid. You can do this by navigating to the configuration settings in SAP (Transaction Code: OPL8) to see if the control key exists and is active.
  Review Authorizations: Ensure that you have the necessary authorizations to use the control key. You may need to consult with your SAP security team to check your user roles and permissions.
  Configuration Review: If you have access, review the configuration of the control key in the system to ensure it is set up correctly for the order type you are using.
  Consult Documentation: Refer to SAP documentation or help resources to understand the specific requirements and restrictions associated with the control key.
  Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  Related Information:
  
  Control Key Functionality: Control keys in SAP define how operations are processed in maintenance orders, including whether they are allowed to be released, whether they can be confirmed, and other operational parameters.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as IW31 (Create Order), IW32 (Change Order), and IW33 (Display Order) to navigate through work order processes.
  SAP Notes: Check SAP Notes for any known issues or patches related to the control key functionality that may address your specific error.
  
  By following these steps, you should be able to identify the cause of the IW144 error and implement a solution to resolve it.