IW143 - No service package in historical order: Reset control keys

SAP Error Message - Details

• Message type: E = Error

• Message class: IW - Order Processing

• Message number: 143

• Message text: No service package in historical order: Reset control keys

What causes this issue?

You have specified a <DS:GLOS.control_key>control key</> for the
<DS:GLOS.service>service</> for an operation of this historical order.
This is not allowed.

System Response

INCLUDE KEINE-VERARBEITUNG OBJECT DOKU ID TX LANGUAGE EN

How to fix this error?

Change the control key.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message IW143 - No service package in historical order: Reset control keys ?

  The SAP error message IW143 "No service package in historical order: Reset control keys" typically occurs in the context of maintenance orders or service orders when there is an issue with the service package assignment or the control keys associated with the order. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  Missing Service Package: The error indicates that the system cannot find a service package associated with the historical order. This can happen if the service package was deleted or not properly assigned.
  Control Key Issues: The control keys in the order may not be set correctly, leading to inconsistencies in how the order is processed.
  Order Status: The order may be in a status that does not allow for the processing of service packages.
  Configuration Issues: There may be configuration issues in the system related to service packages or order types.
  
  Solutions:
  
  
  Check Service Package Assignment:
  
  Go to the order in question and check if a service package is assigned. If not, you may need to assign a valid service package.
  If the service package has been deleted, you may need to recreate it or assign a different one.
  
  
  
  Reset Control Keys:
  
  Navigate to the order and check the control keys. Ensure that they are set correctly according to the business process requirements.
  You may need to reset or change the control keys to valid values that correspond to the service package.
  
  
  
  Order Status Review:
  
  Check the status of the order. If the order is in a status that does not allow for changes, you may need to change the status or create a new order.
  
  
  
  Configuration Check:
  
  Review the configuration settings for service packages and order types in the SAP system. Ensure that they are set up correctly and that there are no missing links.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on service packages and control keys related to your version of SAP.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance. They may provide insights specific to your system configuration.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as IW32 (Change Order), IW33 (Display Order), and IW41 (Enter Time Confirmation) to navigate and troubleshoot orders effectively.
  SAP Notes: Check for any SAP Notes related to IW143 for patches or updates that may address known issues.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, providing additional insights or solutions.
  
  By following these steps, you should be able to diagnose and resolve the IW143 error in your SAP system.