IW110 - Please maintain external processing data

SAP Error Message - Details

• Message type: E = Error

• Message class: IW - Order Processing

• Message number: 110

• Message text: Please maintain external processing data

What causes this issue?

You entered a <GL:control_key>control key</> for this operation, which
requires the operation to be carried out by external labor. However, no
external processing data has yet been entered for the operation.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Make all the entries necessary for external processing.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message IW110 - Please maintain external processing data ?

  The SAP error message IW110 ("Please maintain external processing data") typically occurs in the context of maintenance orders or work orders when the system expects certain external processing data to be maintained but finds that it is missing or incomplete. This can happen in various scenarios, such as when you are trying to create or change a maintenance order that involves external services.
  Cause:
  
  Missing External Processing Data: The error usually indicates that the necessary external processing data (like vendor information, service details, or external service specifications) has not been entered in the order.
  Incorrect Configuration: The configuration settings for external processing in the system may not be set up correctly.
  Order Type Restrictions: Certain order types may require external processing data, and if the order type does not have the required data, this error can occur.
  
  Solution:
  To resolve the IW110 error, you can follow these steps:
  
  
  Maintain External Processing Data:
  
  Go to the maintenance order (transaction code IW32 for change or IW31 for create).
  Navigate to the "External Processing" tab or section.
  Ensure that all required fields are filled in, including vendor information, service details, and any other relevant data.
  
  
  
  Check Order Type Configuration:
  
  Verify the configuration settings for the order type you are using. Ensure that it is set up to allow external processing.
  You may need to consult with your SAP configuration team or refer to the SAP documentation for the specific order type.
  
  
  
  Review User Authorizations:
  
  Ensure that you have the necessary authorizations to maintain external processing data. Lack of permissions can sometimes lead to incomplete data entry.
  
  
  
  Consult Documentation:
  
  Refer to SAP Help documentation or your organization's internal documentation for specific guidelines on maintaining external processing data.
  
  
  
  Testing:
  
  After making the necessary changes, try to save or process the order again to see if the error persists.
  
  
  
  Related Information:
  
  Transaction Codes: IW31 (Create Order), IW32 (Change Order), IW33 (Display Order).
  SAP Notes: Check for any relevant SAP Notes that might address specific issues related to this error message.
  User Manuals: Consult user manuals or training materials specific to your organization for additional context on handling maintenance orders and external processing.
  
  If the issue persists after following these steps, it may be beneficial to reach out to your SAP support team for further assistance.