How To Fix IUID123 - Pedigree data cannot be displayed

SAP Error Message - Details

• Message type: E = Error

• Message class: IUID - Messages Class for Unique Item Identification

• Message number: 123

• Message text: Pedigree data cannot be displayed

What causes this issue?

The data cannot be displayed for one of the following reasons:
There is no pedigree data for the item in the pedigree data database.
The pedigree data is already displayed because the item is a piece of
equipment that was generated from supplied pedigree data.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message IUID123 - Pedigree data cannot be displayed ?

  The SAP error message "IUID123 Pedigree data cannot be displayed" typically relates to issues with the display of pedigree data in the SAP system, particularly in the context of managing serialized products or items that require tracking through their lifecycle. This error can occur in various modules, including SAP Advanced Track and Trace for Pharmaceuticals (ATTP) or SAP Global Batch Traceability (GBT).
  Causes:
  
  Missing Data: The pedigree data may not be available or properly recorded in the system. This could be due to incomplete data entry or missing transactions related to the product.
  Authorization Issues: The user may not have the necessary permissions to view the pedigree data.
  Configuration Issues: There may be configuration problems in the SAP system that prevent the pedigree data from being displayed correctly.
  System Errors: There could be underlying system errors or bugs that are causing the data not to display.
  Data Consistency Issues: Inconsistencies in the data, such as mismatched serial numbers or batch numbers, can lead to this error.
  
  Solutions:
  
  Check Data Entry: Verify that all necessary pedigree data has been entered correctly in the system. Ensure that all relevant transactions (e.g., shipments, receipts) have been recorded.
  Review Authorizations: Ensure that the user has the appropriate authorizations to access and view pedigree data. This may involve checking user roles and permissions in the SAP system.
  Configuration Review: Consult with your SAP Basis or configuration team to ensure that the system is configured correctly for pedigree data display. This may involve checking settings in the relevant modules.
  System Logs: Check system logs for any errors or warnings that may provide more context about the issue. This can help identify if there are any underlying system problems.
  Data Consistency Check: Perform a data consistency check to ensure that all related data (e.g., serial numbers, batch numbers) is accurate and matches across the system.
  Contact SAP Support: If the issue persists, consider reaching out to SAP support for assistance. They may provide patches or updates if the issue is related to a known bug.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message. SAP Notes often contain fixes or workarounds for known issues.
  Documentation: Review the documentation for the specific SAP module you are using (e.g., ATTP, GBT) for guidance on managing pedigree data.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed. Other users may have encountered the same error and can provide insights or solutions.
  
  By following these steps, you should be able to diagnose and resolve the "IUID123 Pedigree data cannot be displayed" error in your SAP system.