How To Fix ITS_P108 - Cannot open window; WebSockets are not activated

SAP Error Message - Details

• Message type: E = Error

• Message class: ITS_P - Web Gui Plug-In

• Message number: 108

• Message text: Cannot open window; WebSockets are not activated

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ITS_P108 - Cannot open window; WebSockets are not activated ?

  The SAP error message ITS_P108 Cannot open window; WebSockets are not activated typically occurs when the Internet Transaction Server (ITS) is trying to establish a WebSocket connection but is unable to do so because WebSockets are not enabled or supported in the current configuration.
  Cause:
  
  WebSocket Not Enabled: The WebSocket protocol may not be enabled in the SAP system or the web server configuration.
  Browser Compatibility: The browser being used may not support WebSockets or may have them disabled.
  Network Issues: Firewalls or proxies may be blocking WebSocket connections.
  SAP Configuration: The SAP system may not be properly configured to support WebSockets.
  
  Solution:
  
  
  Enable WebSockets in SAP:
  
  Check the configuration of the SAP system to ensure that WebSockets are enabled. This can typically be done in the SAP NetWeaver Administrator (NWA) or through transaction codes related to the ITS configuration.
  Ensure that the WebSocket feature is activated in the SAP Web Dispatcher or SAP Gateway settings if applicable.
  
  
  
  Browser Settings:
  
  Ensure that you are using a modern web browser that supports WebSockets (e.g., Google Chrome, Mozilla Firefox, Microsoft Edge).
  Check the browser settings to ensure that WebSockets are not disabled.
  
  
  
  Network Configuration:
  
  Verify that there are no firewalls or proxies blocking WebSocket connections. You may need to adjust firewall rules or proxy settings to allow WebSocket traffic.
  
  
  
  Check SAP Notes:
  
  Look for any relevant SAP Notes that may provide additional guidance or patches related to WebSocket issues. SAP Notes can be found in the SAP Support Portal.
  
  
  
  Testing:
  
  After making the necessary changes, test the connection again to see if the issue is resolved. You can use browser developer tools to check if WebSocket connections are being established successfully.
  
  
  
  Related Information:
  
  Documentation: Refer to the official SAP documentation for the Internet Transaction Server and WebSocket configuration.
  SAP Community: Engage with the SAP Community forums for discussions and solutions related to similar issues.
  SAP Support: If the issue persists, consider reaching out to SAP Support for further assistance.
  
  By following these steps, you should be able to resolve the ITS_P108 error and successfully enable WebSocket connections in your SAP environment.