How To Fix ITS_P026 - Synchronization not possible

SAP Error Message - Details

• Message type: E = Error

• Message class: ITS_P - Web Gui Plug-In

• Message number: 026

• Message text: Synchronization not possible

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message ITS_P026 - Synchronization not possible ?

  The SAP error message ITS_P026, which states "Synchronization not possible," typically occurs in the context of SAP systems that utilize the Internet Transaction Server (ITS) for web-based applications. This error is often related to issues with the synchronization of data between the ITS and the backend SAP system.
  Causes:
  
  Network Issues: Connectivity problems between the ITS and the SAP backend can lead to synchronization failures.
  Configuration Errors: Incorrect configuration settings in the ITS or the backend system can prevent proper synchronization.
  Session Management: Issues with session handling, such as expired sessions or session timeouts, can trigger this error.
  Data Inconsistencies: If there are inconsistencies in the data being synchronized, it may lead to this error.
  Version Mismatch: Differences in versions between the ITS and the backend SAP system can also cause synchronization issues.
  
  Solutions:
  
  Check Network Connectivity: Ensure that there are no network issues between the ITS and the SAP backend. You can use tools like ping or traceroute to diagnose connectivity problems.
  Review Configuration Settings: Verify the configuration settings in both the ITS and the backend system. Ensure that all necessary parameters are correctly set.
  Session Management: Check for any session-related issues. If sessions are timing out, consider increasing the session timeout settings or ensuring that users are properly logged in.
  Data Consistency Checks: Perform checks to ensure that the data being synchronized is consistent and valid. Look for any discrepancies that may need to be resolved.
  Update Software: Ensure that both the ITS and the backend SAP system are running compatible versions. If there are updates or patches available, consider applying them.
  Logs and Traces: Review the logs and traces for more detailed error messages that can provide insights into the specific cause of the synchronization issue.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. SAP Notes often contain fixes, workarounds, or additional troubleshooting steps.
  Documentation: Refer to the official SAP documentation for ITS and the specific version of your SAP system for guidance on configuration and troubleshooting.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  If the problem persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance.