How To Fix ITS_P024 - Session cannot be created

SAP Error Message - Details

• Message type: E = Error

• Message class: ITS_P - Web Gui Plug-In

• Message number: 024

• Message text: Session cannot be created

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ITS_P024 - Session cannot be created ?

  The SAP error message ITS_P024, which states "Session cannot be created," typically occurs in the context of SAP Internet Transaction Server (ITS) when there is an issue with creating a session for a user. This can happen for various reasons, and understanding the cause is essential for troubleshooting the issue effectively.
  Possible Causes:
  
  Session Limit Exceeded: The maximum number of sessions allowed for a user or the system may have been reached.
  Configuration Issues: Incorrect configuration settings in the ITS or the backend SAP system can prevent session creation.
  Authorization Issues: The user may not have the necessary authorizations to create a session.
  Network Issues: Problems with network connectivity or firewall settings may prevent the session from being established.
  Browser Issues: Sometimes, browser settings or cookies can interfere with session creation.
  Expired or Invalid Cookies: If the session cookies are expired or invalid, it can lead to this error.
  System Performance: High load on the server or performance issues can also lead to session creation failures.
  
  Solutions:
  
  Check Session Limits: Verify the session limits set in the ITS configuration and ensure they are not exceeded. You can adjust the parameters in the configuration files if necessary.
  Review Configuration: Check the ITS configuration settings and ensure they are correctly set up. This includes checking the sapwebdisp.pfl and other relevant configuration files.
  User Authorizations: Ensure that the user has the necessary authorizations to create a session. You can check this in the user profile in the SAP system.
  Network Connectivity: Test the network connection to ensure that there are no issues. Check firewall settings that might be blocking the connection.
  Browser Settings: Clear the browser cache and cookies, or try using a different browser to see if the issue persists.
  Check Cookies: Ensure that cookies are enabled in the browser and that there are no restrictions that might prevent them from being set.
  Monitor System Performance: Check the performance of the SAP system and the ITS server. If the system is under heavy load, consider optimizing performance or scaling resources.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error. SAP Notes often provide patches or configuration changes that can resolve known issues.
  Logs: Review the ITS logs and the SAP application logs for any additional error messages or warnings that could provide more context about the issue.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  
  By systematically checking these areas, you should be able to identify the cause of the ITS_P024 error and implement an appropriate solution.