How To Fix ITS_P020 - Connection to SAP system is not possible

ITS_P020 - Overview

• Message type: E = Error

• Message class: ITS_P - Web Gui Plug-In

• Message number: 020

• Message text: Connection to SAP system is not possible

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message ITS_P020 - Connection to SAP system is not possible ?

  The SAP error message "ITS_P020 Connection to SAP system is not possible" typically indicates that there is an issue with the connection between the Internet Transaction Server (ITS) and the SAP backend system. This can occur due to various reasons, and here are some common causes, potential solutions, and related information:
  Causes:
  
  Network Issues: There may be network connectivity problems between the ITS server and the SAP backend system.
  Configuration Errors: Incorrect configuration settings in the ITS or the SAP system can lead to connection failures.
  Service Availability: The SAP system may be down or not running, or the specific service required by ITS may not be active.
  Authorization Issues: The user credentials used for the connection may not have the necessary authorizations.
  Firewall Restrictions: Firewalls or security settings may be blocking the connection between the ITS and the SAP system.
  Incorrect URL: The URL used to access the SAP system may be incorrect or malformed.
  
  Solutions:
  
  
  Check Network