How To Fix ITS128 - Total quota peak non paged pool usage of all AGate processes of this host

SAP Error Message - Details

• Message type: E = Error

• Message class: ITS - Messages for Agent-Based ITS Monitor

• Message number: 128

• Message text: Total quota peak non paged pool usage of all AGate processes of this host

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message ITS128 - Total quota peak non paged pool usage of all AGate processes of this host ?

  The SAP error message ITS128 indicates that the total quota peak non-paged pool usage of all AGate processes on a host has exceeded the allowed limit. This can lead to performance issues or even system crashes if not addressed. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  Memory Leak: A memory leak in the AGate processes can lead to excessive non-paged pool memory usage.
  Configuration Issues: Incorrect configuration settings for the AGate or the underlying operating system can lead to inefficient memory usage.
  High Load: A sudden increase in user load or requests can cause the AGate processes to consume more memory than usual.
  Operating System Limits: The operating system may have limits set on the non-paged pool memory, which can be reached if the AGate processes are not managed properly.
  
  Solutions:
  
  Monitor Memory Usage: Use tools like Windows Performance Monitor to track non-paged pool memory usage and identify trends or spikes.
  Adjust Configuration: Review and adjust the configuration settings for the AGate processes and the operating system to optimize memory usage.
  Increase Non-Paged Pool Limit: If applicable, consider increasing the non-paged pool memory limit in the operating system settings. This may involve registry changes on Windows systems.
  Patch and Update: Ensure that your SAP system and AGate components are up to date with the latest patches and updates, as these may contain fixes for memory-related issues.
  Restart AGate Processes: If the memory usage is critically high, restarting the AGate processes may temporarily alleviate the issue.
  Analyze Logs: Check the SAP logs for any errors or warnings that may provide insight into what is causing the high memory usage.
  Consult SAP Notes: Look for relevant SAP Notes that may address this specific issue or provide guidance on configuration best practices.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for AGate and its configuration settings.
  Operating System Documentation: Review the documentation for your operating system regarding memory management and limits.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found effective.
  Performance Tuning: Consider performance tuning for your SAP system to ensure optimal resource usage.
  
  If the problem persists after trying the above solutions, it may be necessary to engage SAP support for further assistance.