How To Fix ITS120 - Virtual memory still available

SAP Error Message - Details

• Message type: E = Error

• Message class: ITS - Messages for Agent-Based ITS Monitor

• Message number: 120

• Message text: Virtual memory still available

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ITS120 - Virtual memory still available ?

  The SAP error message ITS120, which states "Virtual memory still available," typically indicates that the SAP system is experiencing issues related to memory management. This error can occur in various contexts, often related to the Internet Transaction Server (ITS) or when dealing with web-based applications in SAP.
  Cause:
  
  Memory Leaks: The application may have memory leaks, where memory that is no longer needed is not released back to the system.
  Configuration Issues: Incorrect configuration settings for memory allocation in the SAP system can lead to this error.
  Resource Limits: The server may be hitting resource limits, such as maximum memory allocation or process limits.
  High Load: A high number of concurrent users or processes can lead to memory exhaustion.
  Operating System Limits: The underlying operating system may have limits on virtual memory that are being reached.
  
  Solution:
  
  Check Memory Usage: Monitor the memory usage of the SAP system and the underlying operating system. Use tools like transaction ST02 (Tune Summary) and ST06 (Operating System Monitor) to analyze memory consumption.
  Adjust Configuration: Review and adjust the SAP memory parameters in the instance profile (e.g., abap/heap_area_dia, abap/heap_area_nondia, etc.) to ensure they are set appropriately for your workload.
  Restart Services: Sometimes, simply restarting the affected services or the entire SAP instance can help clear up memory issues.
  Patch and Update: Ensure that your SAP system is up to date with the latest patches and updates, as these may contain fixes for memory management issues.
  Analyze Code: If the issue is related to a specific application or transaction, analyze the code for potential memory leaks or inefficient memory usage.
  Increase System Resources: If the server is consistently running out of memory, consider upgrading the hardware or increasing the allocated resources for the SAP instance.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  Related Information:
  
  SAP Notes: Search for specific SAP Notes related to the ITS120 error for detailed guidance and potential fixes.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Documentation: Review SAP documentation on memory management and performance tuning for best practices.
  
  If the problem persists after trying the above solutions, it may be beneficial to engage SAP support for further assistance.