How To Fix ITS122 - Total of work max sizes of all AGate processes for this host

SAP Error Message - Details

• Message type: E = Error

• Message class: ITS - Messages for Agent-Based ITS Monitor

• Message number: 122

• Message text: Total of work max sizes of all AGate processes for this host

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message ITS122 - Total of work max sizes of all AGate processes for this host ?

  The SAP error message ITS122 indicates that the total of the work maximum sizes of all AGate processes for a specific host has been exceeded. This typically occurs in the context of SAP Internet Transaction Server (ITS) when the system is unable to allocate sufficient memory for the AGate processes, which are responsible for handling HTTP requests.
  Cause:
  
  Memory Limit Exceeded: The total memory allocated for AGate processes has surpassed the configured limits. This can happen if there are too many concurrent requests or if the memory settings are not appropriately configured.
  Configuration Issues: The parameters for AGate processes may not be set correctly, leading to inefficient memory usage.
  High Load: A sudden spike in traffic or a large number of concurrent users can lead to this error if the system is not scaled to handle the load.
  
  Solution:
  
  
  Increase Memory Allocation:
  
  Adjust the memory settings for AGate processes in the configuration. This can typically be done in the instance profile or instance parameters of the SAP system.
  Look for parameters like rdisp/PG_MAXFS (maximum size of the work process) and rdisp/PG_MAXFS (maximum number of work processes) and increase their values as necessary.
  
  
  
  Optimize AGate Configuration:
  
  Review the configuration settings for AGate processes. Ensure that the parameters are set according to the expected load and usage patterns.
  Check the max_connections and max_requests settings to ensure they are appropriate for your environment.
  
  
  
  Monitor System Load:
  
  Use monitoring tools to analyze the load on the system. Identify any bottlenecks or spikes in traffic that may be causing the issue.
  Consider implementing load balancing or scaling out the infrastructure if necessary.
  
  
  
  Review Logs:
  
  Check the SAP logs for any additional error messages or warnings that may provide more context about the issue.
  Look for patterns in the logs that could indicate specific transactions or processes that are consuming excessive resources.
  
  
  
  Restart AGate Processes:
  
  If the issue persists, consider restarting the AGate processes to clear any memory leaks or temporary issues.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes related to ITS and AGate processes for any specific recommendations or patches that may address known issues.
  Documentation: Refer to the official SAP documentation for detailed information on configuring AGate processes and memory management.
  Performance Tuning: Consider engaging in performance tuning exercises to optimize the overall performance of the SAP system, which may help mitigate such issues in the future.
  
  If the problem continues after trying these solutions, it may be beneficial to consult with SAP support or a qualified SAP consultant for further assistance.