How To Fix ITS026 - Number of hits for this process since start of ITS instance

SAP Error Message - Details

• Message type: E = Error

• Message class: ITS - Messages for Agent-Based ITS Monitor

• Message number: 026

• Message text: Number of hits for this process since start of ITS instance

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message ITS026 - Number of hits for this process since start of ITS instance ?

  The SAP error message ITS026 typically indicates that the number of hits for a specific process has reached a predefined limit since the start of the Internet Transaction Server (ITS) instance. This message is part of the monitoring and performance management features of the ITS, which is used to serve SAP applications over the web.
  Cause:
  The error occurs when the number of requests (or "hits") for a particular process exceeds the configured threshold. This can happen due to:
  
  High Traffic: A sudden increase in user requests for a specific transaction or application.
  Configuration Limits: The ITS instance may have been configured with a low threshold for hits, which can be insufficient for environments with high usage.
  Inefficient Processes: Certain processes may be taking longer to complete, leading to a backlog of requests.
  
  Solution:
  To resolve the ITS026 error, you can consider the following solutions:
  
  
  Increase the Hit Limit: Adjust the configuration settings of the ITS instance to increase the maximum number of hits allowed for the process. This can usually be done in the ITS configuration files or through the SAP GUI.
  
  
  Monitor and Optimize Performance: Use performance monitoring tools to analyze the load on the ITS instance. Identify any bottlenecks or inefficient processes that may be causing excessive hits and optimize them.
  
  
  Restart the ITS Instance: If the error is due to a temporary spike in traffic, restarting the ITS instance may clear the hit count and allow normal operations to resume.
  
  
  Load Balancing: If applicable, consider implementing load balancing to distribute user requests more evenly across multiple ITS instances.
  
  
  Review Application Design: If certain transactions are consistently hitting the limit, review the design and usage patterns of those applications to see if they can be optimized or if caching strategies can be employed.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional insights or patches related to the ITS026 error.
  Documentation: Refer to the official SAP documentation for the Internet Transaction Server for detailed configuration options and performance tuning guidelines.
  Monitoring Tools: Utilize SAP monitoring tools like SAP Solution Manager or transaction ST03N to analyze system performance and user activity.
  
  By addressing the underlying causes and adjusting configurations, you can effectively manage and resolve the ITS026 error in your SAP environment.