How To Fix ITOB353 - Termination because of wrong data in customer exit &1 &2, dump aft. ENTER

SAP Error Message - Details

• Message type: E = Error

• Message class: ITOB - Messages for development class ITOB

• Message number: 353

• Message text: Termination because of wrong data in customer exit &1 &2, dump aft. ENTER

What causes this issue?

Object data was changed using the customer exit &V1& &V2&, but the
system considers these changes to be faulty.

System Response

After you have confirmed this notification by pressing ENTER, the
system cancels processing with a dump that deals with the existing
error.
The system cannot continue processing if the changed object data is not
corrected.

How to fix this error?

Inform your system administrator.
A program correction must be performed in the customer exit.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ITOB353 - Termination because of wrong data in customer exit &1 &2, dump aft. ENTER ?

  The SAP error message ITOB353 indicates that there is a termination due to incorrect data in a customer exit. This typically occurs when the program encounters unexpected or invalid data during execution, leading to a runtime error or dump.
  Cause:
  
  
  Incorrect Data Handling: The customer exit may be processing data that does not conform to expected formats or values. This could be due to:
  
  Invalid input data from user entries or external systems.
  Data inconsistencies in the database.
  Logic errors in the custom code implemented in the customer exit.
  
  
  
  Code Issues: There may be bugs or unhandled exceptions in the custom code that is executed during the customer exit.
  
  
  Configuration Issues: Incorrect configuration settings in the related modules or components can lead to unexpected behavior.
  
  
  Solution:
  
  
  Analyze the Dump: Use transaction code ST22 to analyze the short dump generated by the error. This will provide detailed information about the error, including the program, line number, and the data that caused the issue.
  
  
  Check Customer Exit Code: Review the code in the customer exit that is referenced in the error message. Look for:
  
  Data type mismatches.
  Uninitialized variables.
  Logic that does not handle all possible data scenarios.
  
  
  
  Validate Input Data: Ensure that the data being processed by the customer exit is valid. This may involve:
  
  Adding validation checks before processing the data.
  Ensuring that data from user inputs or external systems is sanitized and conforms to expected formats.
  
  
  
  Debugging: If necessary, use the debugger to step through the customer exit code to identify where the error occurs. This can help pinpoint the exact line of code or data condition causing the issue.
  
  
  Consult Documentation: Review any relevant SAP documentation or notes related to the specific customer exit you are working with. There may be known issues or additional guidance available.
  
  
  Testing: After making changes, thoroughly test the customer exit with various data scenarios to ensure that the issue is resolved and that no new issues are introduced.
  
  
  Related Information:
  
  
  Transaction Codes: 
  
  ST22: For analyzing dumps.
  SE80: For accessing the development environment to review and modify the customer exit code.
  SE37: For function modules, if the customer exit is related to a function module.
  
  
  
  SAP Notes: Check the SAP Support Portal for any notes related to the specific customer exit or error message. There may be patches or updates that address known issues.
  
  
  Community Forums: Consider searching or posting in SAP community forums or discussion groups for additional insights from other users who may have encountered similar issues.
  
  
  By following these steps, you should be able to identify the root cause of the ITOB353 error and implement a solution to resolve it.