How To Fix ITOB352 - Ignore wrong data in customer exit &1 &2, error message on pressing ENTER

SAP Error Message - Details

• Message type: E = Error

• Message class: ITOB - Messages for development class ITOB

• Message number: 352

• Message text: Ignore wrong data in customer exit &1 &2, error message on pressing ENTER

What causes this issue?

Object data was changed using the customer exit &V1& &V2&, but the
system considers these changes to be faulty.

System Response

After you have confirmed this notification by pressing ENTER, another
message dealing with the existing error appears.
The system attempts to ignore the data that was changed using the
customer exit.

How to fix this error?

Inform your system administrator.
A program correction must probably be performed in the customer exit.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ITOB352 - Ignore wrong data in customer exit &1 &2, error message on pressing ENTER ?

  The SAP error message ITOB352, which states "Ignore wrong data in customer exit &1 &2," typically occurs when there is an issue with the data being processed in a customer exit. This error is often related to custom code or enhancements that have been implemented in the SAP system, particularly in the context of data validation or processing.
  Cause:
  
  Data Validation Failure: The error usually indicates that the data being processed does not meet the expected criteria defined in the customer exit. This could be due to incorrect data formats, missing mandatory fields, or values that do not conform to the expected range.
  Custom Code Issues: If there are custom enhancements or modifications in the customer exit, there may be bugs or logical errors in the code that lead to this error message.
  Configuration Issues: Sometimes, the configuration settings in the SAP system may not align with the data being processed, leading to validation errors.
  
  Solution:
  
  Check Data Input: Review the data being entered or processed when the error occurs. Ensure that all required fields are filled out correctly and that the data adheres to the expected formats and constraints.
  Debugging the Customer Exit: If you have access to the ABAP code, you can debug the customer exit to identify where the error is being triggered. Look for any conditions or validations that may be causing the issue.
  Review Custom Code: If there are custom enhancements, review the code for any logical errors or exceptions that may not be handled properly. Make necessary adjustments to ensure that the code can handle the data being processed.
  Consult Documentation: Check any documentation related to the customer exit to understand its purpose and the expected data formats. This can provide insights into what might be going wrong.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide guidance on similar issues.
  Testing: After making changes, conduct thorough testing to ensure that the issue is resolved and that the customer exit functions as expected without generating errors.
  
  Related Information:
  
  Customer Exits: These are enhancement points in SAP where custom code can be added to modify standard SAP functionality without modifying the original code.
  Transaction Codes: Familiarize yourself with transaction codes like SE80 (Object Navigator) or SE37 (Function Module) to access and analyze the customer exit code.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  
  If the problem persists after trying the above solutions, it may be beneficial to involve your SAP technical team or consult with SAP support for further assistance.