How To Fix ITAGCY824 - Prerequisites for encryption not met

SAP Error Message - Details

• Message type: E = Error

• Message class: ITAGCY - Italian Agency Collections

• Message number: 824

• Message text: Prerequisites for encryption not met

What causes this issue?

The prerequisite for the encryption of payment cards has not been met.
Error &V2& from message class &V1& occurred during encryption.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check whether the release you are using supports the encryption of
payment cards, and whether the Customizing necessary for encryption has
been maintained.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ITAGCY824 - Prerequisites for encryption not met ?

  The SAP error message ITAGCY824, which states "Prerequisites for encryption not met," typically indicates that there are issues related to the configuration or setup of encryption mechanisms in your SAP system. This error can occur in various contexts, such as when trying to use Secure Network Communications (SNC) or when implementing encryption for data at rest or in transit.
  Causes:
  
  Missing Cryptographic Libraries: The required cryptographic libraries or components may not be installed or configured correctly in your SAP system.
  Incorrect Configuration: The configuration settings for encryption (e.g., SNC parameters) may be incorrect or incomplete.
  Unsupported Algorithms: The encryption algorithms or protocols being used may not be supported by the current system configuration or version.
  User Authorizations: The user or service account attempting to perform the encryption may not have the necessary authorizations.
  SAP Kernel Version: The version of the SAP kernel may not support the required encryption features.
  
  Solutions:
  
  Check Cryptographic Libraries: Ensure that the necessary cryptographic libraries (like SAP Cryptographic Library) are installed and properly configured.
  Review Configuration Settings: Verify the configuration settings in transaction codes like STRUST (for SSL) or SNC (for Secure Network Communications) to ensure they are set up correctly.
  Update SAP Kernel: If you are using an outdated version of the SAP kernel, consider upgrading to a version that supports the required encryption features.
  Check User Authorizations: Ensure that the user or service account has the necessary authorizations to perform encryption operations.
  Consult SAP Notes: Look for relevant SAP Notes that may address this specific error or provide guidance on encryption setup. You can search for notes related to encryption and the specific error message in the SAP Support Portal.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for detailed information on configuring encryption and security settings.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with detailed information about your system configuration and the error message.
  
  By following these steps, you should be able to identify and resolve the underlying issues causing the ITAGCY824 error in your SAP system.