How To Fix ITAGCY613 - Commission document &1 will be checked

SAP Error Message - Details

• Message type: E = Error

• Message class: ITAGCY - Italian Agency Collections

• Message number: 613

• Message text: Commission document &1 will be checked

What causes this issue?

Commission monitoring has determined that the premium associated with
reference document number &V2& is open with document number &V3&.
The system now checks the associated commission with document number
&V1&:
Commission open - no further activities
Commission cleared - commission is reversed.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ITAGCY613 - Commission document &1 will be checked ?

  The SAP error message ITAGCY613 typically indicates that there is an issue with a commission document that is being processed. This message is part of the SAP system's error handling for commission-related transactions, and it usually arises in the context of the Incentive and Commission Management (ICM) module.
  Cause:
  The error message ITAGCY613 can be triggered by several factors, including:
  
  Missing or Incomplete Data: The commission document may be missing required fields or data that are necessary for processing.
  Invalid Document Status: The commission document may be in a status that does not allow it to be processed (e.g., it may be locked or in a draft state).
  Configuration Issues: There may be configuration settings in the ICM module that are not set up correctly, leading to issues when processing commission documents.
  Data Consistency Issues: There may be inconsistencies in the data related to the commission document, such as mismatched keys or references.
  
  Solution:
  To resolve the ITAGCY613 error, you can take the following steps:
  
  Check Document Status: Verify the status of the commission document. Ensure that it is in a state that allows processing (e.g., not locked or in draft).
  Review Required Fields: Ensure that all required fields in the commission document are filled out correctly. Look for any missing or incomplete data.
  Validate Configuration: Check the configuration settings in the ICM module to ensure that they are set up correctly. This may involve reviewing the settings for commission calculation, document types, and other related configurations.
  Data Consistency Check: Perform a data consistency check to identify any inconsistencies in the data related to the commission document. This may involve checking related master data or transaction data.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance related to the error message and the context in which it occurs.
  Contact Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in the ICM module, such as those for creating, processing, and reviewing commission documents.
  SAP Notes: Check for any SAP Notes related to the ITAGCY613 error message, as they may provide specific fixes or patches.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify and resolve the underlying cause of the ITAGCY613 error message in SAP.