How To Fix ITAGCY611 - Check broker &1 and broker contract &2

SAP Error Message - Details

• Message type: E = Error

• Message class: ITAGCY - Italian Agency Collections

• Message number: 611

• Message text: Check broker &1 and broker contract &2

What causes this issue?

Commission monitoring has determined the broker &V1& with broker
contract &V2& for the check.
The system now checks whether open commission exists, although the
associated premium is cleared, or whether cleared commission exists,
although the premium is open.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ITAGCY611 - Check broker &1 and broker contract &2 ?

  The SAP error message ITAGCY611, which states "Check broker &1 and broker contract &2," typically occurs in the context of insurance or financial services modules within SAP, particularly when dealing with broker-related transactions or contracts.
  Cause:
  This error message usually indicates that there is an issue with the broker or the broker contract specified in the transaction. Possible causes include:
  
  Invalid Broker or Contract: The broker ID or contract number provided does not exist in the system or is not active.
  Data Inconsistency: There may be inconsistencies in the data related to the broker or the contract, such as missing or incorrect information.
  Authorization Issues: The user may not have the necessary permissions to access the broker or contract information.
  Configuration Issues: There may be configuration settings in the SAP system that are not set up correctly for the broker or contract.
  
  Solution:
  To resolve the ITAGCY611 error, you can take the following steps:
  
  
  Verify Broker and Contract:
  
  Check if the broker ID (&1) and contract number (&2) are correct and exist in the system.
  Ensure that the broker is active and that the contract is valid.
  
  
  
  Check Data Consistency:
  
  Review the details of the broker and contract in the SAP system to ensure all required fields are filled out correctly.
  Look for any discrepancies or missing information that could be causing the error.
  
  
  
  Review Authorizations:
  
  Ensure that the user has the necessary authorizations to access the broker and contract information.
  If needed, consult with your SAP security team to verify and adjust user roles and permissions.
  
  
  
  Consult Configuration Settings:
  
  If you have access to configuration settings, check if the broker and contract settings are correctly configured in the system.
  Consult with your SAP functional consultant or support team to ensure that the relevant modules are set up properly.
  
  
  
  Check for System Notes or Updates:
  
  Look for any SAP notes or updates related to this error message. Sometimes, SAP releases patches or notes that address specific issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. Provide them with the error message details and any relevant transaction information.
  
  
  
  Related Information:
  
  Transaction Codes: Depending on the context, you may be using specific transaction codes related to broker management or contract management in SAP.
  Documentation: Refer to SAP documentation or help files related to the specific module you are working with (e.g., SAP Insurance, SAP Financial Services).
  Community Forums: Check SAP community forums or user groups for similar issues and solutions shared by other users.
  
  By following these steps, you should be able to identify and resolve the cause of the ITAGCY611 error in your SAP system.