How To Fix ITAGCY102 - Status changed with document number &1 (broker &2, broker contract &3)

SAP Error Message - Details

• Message type: E = Error

• Message class: ITAGCY - Italian Agency Collections

• Message number: 102

• Message text: Status changed with document number &1 (broker &2, broker contract &3)

What causes this issue?

No open item is available for document number &V1&.

System Response

The system changes the status in the cost trigger table <NP>ITAGCYCOST
</> to status 9 <ZK>(ignore)</>.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ITAGCY102 - Status changed with document number &1 (broker &2, broker contract &3) ?

  The SAP error message ITAGCY102 typically indicates that there has been a change in the status of a document related to a broker or broker contract. This message is often encountered in the context of insurance or financial services modules within SAP, particularly when dealing with broker management or contract processing.
  Cause:
  The error message ITAGCY102 can be triggered by several factors, including:
  
  Status Change: The document's status has been changed, which may not be in line with the expected workflow or process.
  Data Inconsistency: There may be inconsistencies in the data related to the broker or broker contract, such as missing or incorrect information.
  Authorization Issues: The user may not have the necessary permissions to perform the action related to the document.
  System Configuration: There may be configuration issues in the SAP system that affect how status changes are handled.
  
  Solution:
  To resolve the ITAGCY102 error, you can take the following steps:
  
  Check Document Status: Review the status of the document in question. Ensure that it is in the correct state for the action you are trying to perform.
  Verify Data: Check the data associated with the broker and broker contract. Ensure that all required fields are filled out correctly and that there are no inconsistencies.
  Review Authorizations: Ensure that the user has the necessary authorizations to change the status of the document. If not, contact your SAP security administrator to adjust permissions.
  Consult Logs: Look at the application logs or system logs for more detailed error messages that may provide additional context about the issue.
  Configuration Review: If the issue persists, consult with your SAP Basis or configuration team to review the settings related to document status changes and broker management.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide patches or updates.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as SE11 (Data Dictionary), SE37 (Function Modules), or SLG1 (Application Log).
  Documentation: Review SAP documentation related to broker management and document processing for best practices and guidelines.
  Support: If the issue cannot be resolved internally, consider reaching out to SAP support for assistance, providing them with the error message details and any relevant logs.
  
  By following these steps, you should be able to identify the cause of the ITAGCY102 error and implement a suitable solution.