How To Fix ITAGCY101 - Check broker &1 and broker contract &2

SAP Error Message - Details

• Message type: E = Error

• Message class: ITAGCY - Italian Agency Collections

• Message number: 101

• Message text: Check broker &1 and broker contract &2

What causes this issue?

The system checks whether the cost trigger table <NP>ITAGCYCOST</> for
broker &V1& with commission contract &V2& contains any entries.
If it does, the system checks whether there are any open documents in
the table. If documents are cleared, they are given the status 9 <ZK>(do
not include)</>. If they are still open, the status remains the same.
If the table contains entries with document numbers that no longer
exist in the system, the system removes them from the cost trigger
table.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ITAGCY101 - Check broker &1 and broker contract &2 ?

  The SAP error message ITAGCY101 typically indicates an issue related to the broker and broker contract in the context of insurance or financial services modules within SAP. This error can arise in various scenarios, such as during the processing of transactions related to insurance policies, claims, or financial agreements.
  Cause:
  The error message ITAGCY101 usually occurs due to one or more of the following reasons:
  
  Missing or Incorrect Broker Information: The broker or broker contract specified in the transaction may not exist in the system or may be incorrectly entered.
  Inactive Broker or Contract: The broker or broker contract may be inactive or not valid for the transaction date.
  Configuration Issues: There may be configuration issues in the system related to the broker setup or contract management.
  Authorization Issues: The user may not have the necessary authorizations to access the broker or broker contract information.
  
  Solution:
  To resolve the ITAGCY101 error, you can take the following steps:
  
  
  Verify Broker and Contract:
  
  Check the broker ID and broker contract number in the transaction. Ensure that they are correctly entered and exist in the system.
  Use transaction codes like BP (Business Partner) or ITM (Insurance Transaction Management) to look up the broker and contract details.
  
  
  
  Check Status:
  
  Ensure that the broker and broker contract are active and valid for the date of the transaction. You can check the status in the relevant master data screens.
  
  
  
  Review Configuration:
  
  If you have access, review the configuration settings related to brokers and contracts in the SAP system. Ensure that all necessary settings are correctly configured.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access and process transactions related to the broker and broker contract.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific details related to the error message and its context.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP for Business Partner management, ITM for Insurance Transaction Management, and others that may be relevant to your specific SAP module.
  SAP Notes: Check for any SAP Notes related to the error message ITAGCY101 in the SAP Support Portal, as there may be patches or updates that address known issues.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify and resolve the underlying cause of the ITAGCY101 error in your SAP system.