How To Fix IT_CUP_CIG007 - Documents with different FSC cannot be processed together.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: IT_CUP_CIG - CUP/CIG Number Capture at Vendor Invoice for Italy

  • Message number: 007

  • Message text: Documents with different FSC cannot be processed together.

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  • Self-Explanatory Message

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    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message IT_CUP_CIG007 - Documents with different FSC cannot be processed together. ?

    The SAP error message IT_CUP_CIG007, which states "Documents with different FSC cannot be processed together," typically occurs in the context of SAP Convergent Charging (SAP CC) or SAP Convergent Invoicing (SAP CI). This error indicates that there are multiple documents or items that have different Financial Service Categories (FSC) and cannot be processed in a single transaction or operation.

    Cause:

    1. Different Financial Service Categories (FSC): The error arises when you attempt to process multiple documents that belong to different FSCs. Each FSC represents a different type of financial service or product, and SAP requires that documents with the same FSC be processed together to maintain consistency in billing and reporting.

    2. Configuration Issues: There may be a misconfiguration in the system where documents are incorrectly assigned to different FSCs.

    3. Data Entry Errors: Manual data entry errors can lead to documents being assigned to the wrong FSC.

    Solution:

    1. Review Documents: Check the documents you are trying to process together. Ensure that they all belong to the same Financial Service Category. If they do not, separate them into groups that share the same FSC.

    2. Correct FSC Assignment: If you find that documents have been incorrectly assigned to different FSCs, you may need to correct the assignment. This can often be done in the document or item configuration settings.

    3. Configuration Check: Review the configuration settings in SAP related to FSCs. Ensure that the rules for assigning FSCs are correctly set up and that there are no discrepancies.

    4. Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling FSCs and related configurations.

    5. Contact Support: If the issue persists after checking the above points, consider reaching out to SAP support or your internal SAP team for further assistance.

    Related Information:

    • SAP Convergent Charging (SAP CC): This is a solution for charging and billing in telecommunications and other industries, where different services may have different financial implications.
    • Financial Service Categories (FSC): These are classifications used in SAP to categorize different types of financial services or products, which can affect how they are billed and reported.
    • SAP Notes and Knowledge Base Articles: Check for any relevant SAP Notes or articles that may address this specific error or provide additional troubleshooting steps.

    By following these steps, you should be able to resolve the error and ensure that your documents are processed correctly within SAP.

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