How To Fix IT_CUP_CIG006 - Documents with different CUP/CIG cannot be processed together.

SAP Error Message - Details

• Message type: E = Error

• Message class: IT_CUP_CIG - CUP/CIG Number Capture at Vendor Invoice for Italy

• Message number: 006

• Message text: Documents with different CUP/CIG cannot be processed together.

What causes this issue?

You tried to process either a purchase order(s) or a scheduling
agreement(s). This is, however, not possible because the purchase
order(s) or the scheduling agreement(s) have different CUP and CIG
numbers.
<ZH>&NOTE&</>
The system processes only those documents that have the same combination
of CUP and CIG. The <LS>Document relevant for CUP/CIG Number</> (
<ZH>CUP_DOC_IT</>) application table is updated with the relevant CUP
and CIG numbers.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message IT_CUP_CIG006 - Documents with different CUP/CIG cannot be processed together. ?

  The SAP error message IT_CUP_CIG006 indicates that there is an issue with processing documents that have different CUP (Central User Provisioning) or CIG (Cloud Integration Gateway) identifiers. This typically occurs in scenarios where multiple documents or requests are being processed together, but they are associated with different provisioning or integration contexts.
  Cause:
  
  
  Different CUP/CIG Identifiers: The error arises when documents that are meant to be processed together have different CUP or CIG identifiers. This can happen if:
  
  The documents originate from different systems or environments.
  There is a mismatch in the configuration of the CUP or CIG settings.
  The documents are not aligned in terms of their provisioning context.
  
  
  
  Data Consistency Issues: If the documents are expected to be processed in a batch but have inconsistencies in their identifiers, the system will prevent processing to maintain data integrity.
  
  
  Solution:
  
  
  Check Document Identifiers: Review the documents that are being processed together. Ensure that they all have the same CUP or CIG identifiers. If they do not, you will need to separate them into different processing batches.
  
  
  Configuration Review: Verify the configuration settings for CUP and CIG in your SAP system. Ensure that they are correctly set up and consistent across the documents you are trying to process.
  
  
  Batch Processing: If you need to process documents with different identifiers, consider processing them in separate batches. This will help avoid the error and ensure that each batch is processed correctly.
  
  
  Error Logs and Traces: Check the error logs and traces for more detailed information about the documents causing the issue. This can provide insights into what specifically is causing the mismatch.
  
  
  Consult Documentation: Refer to SAP documentation or support resources for specific guidelines related to CUP and CIG processing. There may be additional configuration steps or best practices that can help resolve the issue.
  
  
  Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP support for assistance. They can provide more detailed troubleshooting based on your specific system configuration and usage.
  
  
  Related Information:
  
  CUP (Central User Provisioning): A tool used in SAP for managing user access and provisioning across different systems.
  CIG (Cloud Integration Gateway): A service that facilitates integration between SAP cloud solutions and on-premise systems.
  Batch Processing in SAP: Understanding how to manage and process batches of documents can help in avoiding similar errors in the future.
  
  By following these steps, you should be able to resolve the IT_CUP_CIG006 error and ensure that your documents are processed correctly.