How To Fix ISX_MD_CC002 - No response from the CC service (Response status is undefined)

SAP Error Message - Details

• Message type: E = Error

• Message class: ISX_MD_CC - Call to SAP CC Web Services

• Message number: 002

• Message text: No response from the CC service (Response status is undefined)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message ISX_MD_CC002 - No response from the CC service (Response status is undefined) ?

  The SAP error message ISX_MD_CC002, which indicates "No response from the CC service (Response status is undefined)," typically occurs in the context of SAP's integration with a Central Component (CC) service, often related to the SAP Cloud Platform or other cloud services. This error suggests that the system is unable to communicate with the CC service, which can be due to various reasons.
  Causes:
  
  Network Issues: There may be connectivity problems between the SAP system and the CC service, such as firewall restrictions or network outages.
  Service Unavailability: The CC service might be down for maintenance or experiencing outages.
  Configuration Errors: Incorrect configuration settings in the SAP system or the CC service can lead to communication failures.
  Timeouts: The request to the CC service may be timing out due to long processing times or heavy load on the service.
  Authentication Issues: Problems with authentication tokens or credentials can prevent successful communication with the CC service.
  
  Solutions:
  
  Check Network