How To Fix ISX_MD_CC001 - The CC service returned following error:

SAP Error Message - Details

• Message type: E = Error

• Message class: ISX_MD_CC - Call to SAP CC Web Services

• Message number: 001

• Message text: The CC service returned following error:

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ISX_MD_CC001 - The CC service returned following error: ?

  The SAP error message ISX_MD_CC001 typically indicates that there is an issue with the Credit Card (CC) service in the SAP system. This error can arise from various causes, and the specific details of the error message may provide more context. Here are some common causes, potential solutions, and related information:
  Causes:
  
  Configuration Issues: The credit card processing service may not be configured correctly in the SAP system.
  Network Issues: There may be connectivity problems between the SAP system and the credit card processing service.
  Service Downtime: The external credit card service may be temporarily unavailable or undergoing maintenance.
  Invalid Credentials: The credentials used to connect to the credit card service may be incorrect or expired.
  Data Format Issues: The data being sent to the credit card service may not be in the expected format, leading to rejection.
  Transaction Limits: The transaction may exceed the limits set by the credit card service provider.
  
  Solutions:
  
  Check Configuration: Review the configuration settings for the credit card processing service in SAP. Ensure that all parameters are set correctly, including endpoints, credentials, and any required settings.
  Test Connectivity: Verify that the SAP system can connect to the credit card service. This can often be done through network tools or by checking logs for connectivity errors.
  Monitor Service Status: Check the status of the credit card processing service to see if it is operational. If it is down, you may need to wait until it is back online.
  Update Credentials: If the credentials have changed or expired, update them in the SAP configuration.
  Validate Data: Ensure that the data being sent to the credit card service is correctly formatted and meets all requirements.
  Review Transaction Limits: Check with the credit card service provider to ensure that the transaction does not exceed any limits.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Logs: Review the application logs in SAP for more detailed error messages that may provide additional context for the issue.
  Documentation: Refer to the documentation for the specific credit card processing service being used to ensure compliance with their requirements.
  
  If the issue persists after trying the above solutions, it may be beneficial to contact SAP support or the support team for the credit card processing service for further assistance.