How To Fix ISUPRP087 - Cust.cons.segm.&1 Risk Class &2 not in Segment Risk Class table

SAP Error Message - Details

• Message type: E = Error

• Message class: ISUPRP - Nachrichten zum Produktvorschlag

• Message number: 087

• Message text: Cust.cons.segm.&1 Risk Class &2 not in Segment Risk Class table

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message ISUPRP087 - Cust.cons.segm.&1 Risk Class &2 not in Segment Risk Class table ?

  The SAP error message ISUPRP087 indicates that there is a problem with the customer-consumer segment and the associated risk class in the system. Specifically, it means that the risk class specified for a customer segment is not found in the Segment Risk Class table. This can occur in various SAP modules, particularly in the context of credit management or risk assessment.
  Cause:
  
  Missing Configuration: The risk class specified for the customer segment has not been defined in the Segment Risk Class table.
  Incorrect Data Entry: There may be a typo or incorrect entry in the customer master data or in the configuration settings.
  Data Migration Issues: If data was migrated from another system, some entries may not have been transferred correctly.
  Custom Development: If there are custom developments or enhancements, they may not be correctly referencing the risk classes.
  
  Solution:
  
  
  Check Segment Risk Class Table: 
  
  Go to the transaction code SPRO and navigate to the relevant configuration path for risk classes.
  Verify that the risk class in question is defined in the Segment Risk Class table (usually found under Financial Supply Chain Management or similar modules).
  
  
  
  Update Customer Master Data:
  
  Use transaction code XD02 (or FD02 for financial customers) to check the customer master data.
  Ensure that the risk class assigned to the customer is valid and exists in the Segment Risk Class table.
  
  
  
  Correct Configuration:
  
  If the risk class is missing, you may need to create it in the configuration settings.
  Ensure that all necessary segments and risk classes are properly configured and linked.
  
  
  
  Data Consistency Check:
  
  Run consistency checks or reports to identify any discrepancies in the customer data or configuration settings.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to the specific module you are working with for any additional guidance or known issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  SPRO for configuration settings.
  XD02 or FD02 for customer master data maintenance.
  
  
  Tables: 
  
  The Segment Risk Class table is typically a part of the configuration tables in the financial modules.
  
  
  SAP Notes: 
  
  Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  
  
  
  By following these steps, you should be able to identify and resolve the issue related to the ISUPRP087 error message in SAP.